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Mercedes-Benz of Rocklin

Rocklin, CA

Overview
Employees
Reviews
Vehicles
4.5
3,496 Reviews
Mercedes-Benz of Rocklin is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Rocklin we’re here to help you.
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4747 Granite Dr

Rocklin, CA

95677

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Showing 3,496 reviews

April 30, 2026

Service was fantastic Quick and efficient Teddy was great Videos are helpful Great experience Recommended More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy mui
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Apr 30, 2026 -

Mercedes-Benz of Rocklin responded

It’s great to hear the service on your Mercedes-Benz GLC 300 was quick and efficient and that the videos kept you informed. Thank you for recommending our team. We look forward to assisting you again soon.

April 30, 2026

Quick and efficient. There was no hassle. I went in with what I was looking for and my price range and found what I wanted without trying to sell me a bunch of other cars More

by bev
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
IAN STAUFFER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2026 -

Mercedes-Benz of Rocklin responded

We’re delighted your search for a used Mercedes-Benz GLC 300 was quick and stress-free. It’s great that our team respected your budget and guided you straight to the right vehicle without any pressure. Ian and the entire staff appreciate your recommendation.

April 28, 2026

Eduardo Abundis my new service adviser was extremely professional and trustworthy. I am hoping I get to have him for my future service needs and no longer get a different person each time im in! He was More

by JESSICA MRAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Abundis
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Apr 28, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for recognizing the professional and trustworthy support you received from our team. It’s wonderful to hear your questions were met with patience during your Mercedes-Benz AMG C 43 service. We look forward to providing you with consistent assistance at every visit.

April 27, 2026

Received great service from Wayne Schmid. in servicing my vehicle. They need to perform quality control in final step of washing your vehicle. More

by DDANCAUSE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
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Apr 28, 2026 -

Mercedes-Benz of Rocklin responded

We are so glad that we had the opportunity to work with you, and we sincerely appreciate your candid feedback. We look forward to continuing to serve you in the future!

April 27, 2026

Average dealership looking to make a sale, willing to make a deal, but must come out ahead. More

by bhatti.amar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IBRAHIM ALARDA
4.0
This rating includes all reviews, with more weight given to recent reviews.
JAWAD KHIL
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and hope you will give us another opportunity to serve you.

April 27, 2026

It was an easy and timely experience to get the maintenance done on our vehicle. More

by lukeiott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
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Apr 27, 2026 -

Mercedes-Benz of Rocklin responded

We’re pleased to hear the maintenance on your Mercedes-Benz was smooth and efficient. Thank you for sharing your experience, and we look forward to assisting you again.

April 26, 2026

Would have given a 5 if not for communication issues. It was an honest mistake, but did significantly affect my experience. The result was excellent, the mechanic video was very helpful, and the recommen More

by GRANTXKELLY
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
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Apr 27, 2026 -

Mercedes-Benz of Rocklin responded

Grant, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 26, 2026

I like the way they treat you. From the moment you get in, to the service advisor to the very end when they give you the key back. Everyone is very polite and attentive to you need More

by mjayala4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 26, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know how our team treated you during your Mercedes-Benz GLE 350 service. We’re glad the check-in process, interaction with your service advisor, and key return all met your expectations. We look forward to assisting you again with your GLE 350 service needs.

April 26, 2026

Profiera, my Sales Representative, was recommended by a good friend and is very knowledgeable and helpful with features and capabilities. Car battery had 0% charge at delivery. More

by Will
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PROFIERA CARVER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Mercedes-Benz of Rocklin responded

Will, thank you for your business and this review. We're happy to hear Profiera and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 26, 2026

Unbelievable! Grand What an addition to MERCEDES! No question insignificant... No question ignored Explicit explanations His demeanor kind... not threatening His k More

by atgmk1
Recommend Dealer
Yes
Employees Worked With
EDUARDO ABUNDIS??
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Apr 26, 2026 -

Mercedes-Benz of Rocklin responded

It’s wonderful to hear that our team addressed every concern and provided clear explanations for your C-Class service. Your kind comments about our attentive approach mean a lot. We look forward to having you back for your next visit.

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