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Mercedes-Benz of Portland - Service Center

Portland, OR

4.2
1,464 Reviews
Call Service Center (971) 340-4573

1,464 Reviews of Mercedes-Benz of Portland - Service Center

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December 08, 2023

Everyone is super very friendly and helpful, especially Cecilia. Thank you so much. have a happy holiday. More

by NADINEWW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecelia
Report | Print
Dec 08, 2023 -

Mercedes-Benz of Portland responded

We're glad to know our team, especially Cecilia, provided you with a friendly and helpful experience here at Mercedes-Benz of Portland. Thanks for the positive feedback! Happy holidays to you too!

December 07, 2023

Always courteous and helpful, focused on finding solutions. Does the right thing for his clients. More

by RUNE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Dec 07, 2023 -

Mercedes-Benz of Portland responded

Hello Rune, thank you for continuing to bring your vehicle to Mercedes-Benz of Portland for your vehicles service needs. We are pleased to see our team has continued to provide you with courteous and helpful care. Until your next due service, happy holidays!

December 07, 2023

It was prompt, courteous, comfortable and fair in value. It was a really good experience overall More

by CHRISTOPHERBRAUN
Recommend Dealer
Yes
Employees Worked With
Bella
Report | Print
Dec 08, 2023 -

Mercedes-Benz of Portland responded

Christopher, thank you for taking the time to share this short and kind feedback about your recent service here at Mercedes-Benz of Portland. Providing prompt and courteous service is our pleasure and we hope to get the opportunity to do so for you again in the future.

December 07, 2023

This dealership, my service provider provided excellent service and follow up. I Highly recommend This dealership More

by PATTITERAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Report | Print
Dec 08, 2023 -

Mercedes-Benz of Portland responded

We're delighted to know you had an excellent experience with our team at Mercedes-Benz of Portland! Your recommendation means a lot to us. Thank you for sharing your feedback and we look forward to serving you again in the future!

December 07, 2023

Mark and his team have outstanding customer service. They are respectful and not “pushy”, knowledgeable, and are a great representation of Mercedes top-of-the-line service. More

by Julie Esrael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Dec 08, 2023 -

Mercedes-Benz of Portland responded

Julie, we're delighted to know that Mark and our team at Mercedes-Benz of Portland provided you with top-of-the-line service. We appreciate the recommendation you have shared here and look forward to continuing to provide you excellent care upon your next visit with us.

December 07, 2023

Well they did a great job and when I need parts they have no problem helping More

by KMALONE598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2023 -

Mercedes-Benz of Portland responded

Helping with your parts needs is our pleasure! Thank you for always thinking of our team at Mercedes-Benz of Portland!

December 06, 2023

Mark Tower is always willing to make sure my very concerns are taken care of. Providing the best service possible. More

by JoeA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Acelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Szabo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Kim, Mark Tower, Ryan Power
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Dec 07, 2023 -

Mercedes-Benz of Portland responded

Joe, it's great to know that Mark is always there for you during each of your visits here at Mercedes-Benz of Portland. Thank you for the review, we look forward to working with you again.

December 06, 2023

It was clean and organized. It was very busy when I got there. They were short handed on a Friday morning and Mark was able to get them all checked in and on their way, includin More

by CREEK744
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Dec 06, 2023 -

Mercedes-Benz of Portland responded

We're glad to know that despite the busy day, you had a positive experience at Mercedes-Benz of Portland. Thanks for acknowledging Mark's efforts! We appreciate your feedback and look forward to serving you again in the future.

December 05, 2023

Could do a better job No more bothering please Think for your customers Go home time More

by QINGJIANGZ
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Dec 05, 2023 -

Mercedes-Benz of Portland responded

Hello, thank you for this honest feedback. Our team respects your time and we thank you for taking a moment to share this review. In the future, we hope to get the opportunity to serve you again. Until then, safe travels!

December 05, 2023

They are always attentive to my needs in terms of servicing my vehicle and providing me with transportation if needed. More

by LINDA.KIMBERLY
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Dec 05, 2023 -

Mercedes-Benz of Portland responded

Linda, we're glad to know that our team at Mercedes-Benz of Portland is always able to meet your needs. Thank you for the positive feedback, we hope to work with you again soon!

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