Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Portland - Service Center

Portland, OR

4.2
1,464 Reviews
Call Service Center (971) 340-4573

1,464 Reviews of Mercedes-Benz of Portland - Service Center

Sort by
December 15, 2023

Great customer service! Customer satisfaction! My car was done on time as promised! Highly recommend! More

by JSSOTO2947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Report | Print
Dec 18, 2023 -

Mercedes-Benz of Portland responded

We're delighted to know you had a great experience with us at Mercedes-Benz of Portland! Thanks for recommending our service and we look forward to serving you again in the future.

December 15, 2023

Cecilia is very helpful, and service was completed promptly. I’m confident bringing all three of my Mercs to Portland. More

by MFFOUST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Salgado
Report | Print
Dec 18, 2023 -

Mercedes-Benz of Portland responded

We're glad to know that Cecilia and our team at Mercedes-Benz of Portland were able to provide you with prompt service. It's great knowing your trust in us extends across all three of your Mercedes vehicles!

December 14, 2023

Mercedes of Portland has been my dealership for service for decades and 4 vehicles. I have never been disappointed. They are attentive, knowledgeable and very thorough. I will continue to patronize the est More

by KEN.BODDIE
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene, Mekonnen Wossene
Report | Print
Dec 14, 2023 -

Mercedes-Benz of Portland responded

Ken, we're so grateful for your loyalty to Mercedes-Benz of Portland over the years! It's fantastic to know you've consistently found our service department to be knowledgeable and thorough. We look forward to continuing this relationship with you in the future. Happy holidays!

December 14, 2023

This was a smooth transaction, Mekonnen was knowledgeable and kind. He worked with me through some challenges and I will recommend him to my friends and family. More

by HaliK
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene, Mekonnen Wossene
Report | Print
Dec 15, 2023 -

Mercedes-Benz of Portland responded

Hello, it's great to know our team member, Mekonnen, was able to provide you with a smooth car buying process here at Mercedes-Benz of Portland. We appreciate your recommendation and hope you're enjoying your new vehicle!

December 13, 2023

Mark got my CLS in and out in record time ! !! He was polite, courteous and very social. More

by Richard
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Dec 13, 2023 -

Mercedes-Benz of Portland responded

Hi Richard, our team is happy to have had your vehicle serviced and back out on the road in no-time. We appreciate you continuing to choose Mercedes-Benz of Portland. Happy holidays!

December 13, 2023

Kept well informed. Service took a little longer than expected. Was offered a ride, but declined. More

by marshacks
Recommend Dealer
Yes
Report | Print
Dec 13, 2023 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to Mercedes-Benz of Portland for service. While we apologize for the wait, we are pleased to know you were happy with our efforts to remedy this for you. Looking ahead, we hope to get the opportunity to serve you again. Happy holidays!

December 13, 2023

The service team was quick and responsive for my needs. They were very professional and courteous More

by ED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Dike
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2023 -

Mercedes-Benz of Portland responded

Hello Ed, thank you for bringing your vehicle to our team at Mercedes-Benz of Portland for service. We are happy to addressed your needs an a timely and professional manner. If there is anything we can do to assist you in the future please don't hesitate to reach out.

December 11, 2023

They were nice and professional. I dropped my car off in the morning to go to work for the day. They arranged a Lyft that they paid for to get me to and from work. When I returned af More

by MGERWECK
Recommend Dealer
Yes
Report | Print
Dec 11, 2023 -

Mercedes-Benz of Portland responded

We're glad to know that you had a positive experience with us at Mercedes-Benz of Portland. It's great to see our team was able to provide convenient transportation for you while your car was being serviced. Thank you for sharing, we hope to get the opportunity to work with you again!

December 09, 2023

Used to be good but seem be trying to rip off long time customers with bogus service needs included in standard scheduled service programs. More

by CHAMSTREET
Recommend Dealer
No
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Dec 12, 2023 -

Mercedes-Benz of Portland responded

Hello, it's unfortunate to read your review as we always aim for transparency and honesty in our services. We certainly don't want any of our customers feeling taken advantage of, as this is not something our team does. When possible, I'd appreciate the opportunity to discuss this further with you so that we can address your concerns directly. Please reach out at, 503-228-8351 - Eric Trueblood - Service Manager

December 08, 2023

Quick service, great communication. The staff is friendly and helpful, and always takes care of whatever our needs are. More

by ppb28653
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Dec 08, 2023 -

Mercedes-Benz of Portland responded

We're happy to know that you had a positive experience with our team at Mercedes-Benz of Portland. Thank you for highlighting our quick service and great communication! We look forward to serving your future needs.

1
...
27
28
29
...
147