Mercedes-Benz of Portland - Service Center

I’ve only had one issue (major to me) with them out of all the times I’ve been there, so they’ll still get a five star review from me. Staff is always , polite and professional. all the times I’ve been there, so they’ll still get a five star review from me. Staff is always , polite and professional. More

Efficient Cecilia was very attentive and worked through details with me that helped me get in and out quickly. My breaks work well! I am happy details with me that helped me get in and out quickly. My breaks work well! I am happy More

Dale is super awesome. He made the transaction smooth and effortless. The entire MB Portland team made the purchase a pleasant experience. He made the transaction smooth and effortless. The entire MB Portland team made the purchase a pleasant experience. More

Good service and good communication of when car will be ready. I appreciate they wash and vacuum. ready. I appreciate they wash and vacuum. More

Very professional and courteous Cecilia was wonderful, very professional and courteous. Our car was well serviced, and we were happy with our care. very professional and courteous. Our car was well serviced, and we were happy with our care. More

Everyone was nice and kind very polite. The service was excellent and efficient had a little trouble, but they worked it out really quick and I was thankful for the loaner that they allow m The service was excellent and efficient had a little trouble, but they worked it out really quick and I was thankful for the loaner that they allow me to use. More

Great experience from start to finish. I know my SLK250 is in great hands when it's at your shop! I know my SLK250 is in great hands when it's at your shop! More

Smooth process. Excellent service. Great people. Helpful and friendly. Greatest experience ever. Better than Cats. If I could have my car in the shop all the time! Excellent service. Great people. Helpful and friendly. Greatest experience ever. Better than Cats. If I could have my car in the shop all the time! More

No update day one. Day two I asked for an update no response. I got the run around and found out my service rep was out for the next four days. Finally someone looked i Day two I asked for an update no response. I got the run around and found out my service rep was out for the next four days. Finally someone looked into it and gave me an update. Last time there were service recommendations I was never told about. Pathetic. More

All employees at the dealership are top notch a lot of smiles down there it starts at the top with a great GM. Andy in service is the best. smiles down there it starts at the top with a great GM. Andy in service is the best. More