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Mercedes-Benz of Portland - Service Center

Portland, OR

4.2
1,464 Reviews

1,464 Reviews of Mercedes-Benz of Portland - Service Center

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January 12, 2024

Simply the best Really the best. Please look at my other review. This is the fourth time that I have done this via chat More

by DSMITHRN1
Recommend Dealer
Yes
Employees Worked With
Cecilia
Jan 15, 2024 -

Mercedes-Benz of Portland responded

We appreciate your continued support and positive feedback for Mercedes-Benz of Portland! We're here to provide the best service possible. Thank you again for taking the time to share your experience with us!

January 12, 2024

Always a good experience! The issues with my car got fixed and they weren't pushy. Mekonnen is great! More

by LITHIA0
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene, Mekonnen Wossene
Jan 15, 2024 -

Mercedes-Benz of Portland responded

We always aim for top-notch service without the pressure at Mercedes-Benz of Portland. It's great to know you had a positive service experience and that Mekonnen was able to assist. Thanks for taking the time to share your experience. Let us know if we can be of assistance in the future!

January 12, 2024

Got my CLS in and out very quickly. Service was outstanding, I could not be happier!!! More

by Richard
Recommend Dealer
Yes
Employees Worked With
Bella
Jan 15, 2024 -

Mercedes-Benz of Portland responded

Thanks for taking the time to share your experience, Richard! We're glad to know our team at Mercedes-Benz of Portland got you back on the road in no time. Travel safe and come see us again whenever we can next be of service!

January 12, 2024

I walked in and called a few friends to see if they same thing can be done at home for a lot cheaper. I need to have the computer scanned and I'm not particularly okay spending $200 dollars after driving ne More

by The.lawrence.bloomfield
Recommend Dealer
No
Jan 24, 2024 -

Mercedes-Benz of Portland responded

We're sorry to read about your experience and understand the frustration of having to drive a long distance for service. We strive for fair pricing, especially considering our unique ability to handle certain vehicles in this area. If you'd like us to review the cost or discuss any other concerns further, please don't hesitate reaching out directly. Eric Trueblood - Service Manager - 503-228-8351

Jan 25, 2024 -

The.lawrence.bloomfield responded

Yes i would like to discuss options, and review some opportunities. Especially since I'm pretty sure I'm risking my life everytime I'm in the car

January 12, 2024

It's always very professional, friendly and helpful! !! Thank you so much!! Every time I have ever brought my car there they are friendly and professional and helpful and I love that my car is washed and More

by DOGLADEE
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Jan 15, 2024 -

Mercedes-Benz of Portland responded

We're delighted to know that you've consistently had a positive experience with us at Mercedes-Benz of Portland. It's our pleasure to keep your car looking fresh and clean! Thanks for the review, we appreciate it! Travel safe and come see us again whenever we can next be of service.

January 12, 2024

I bought my MB here and I've never had it serviced anywhere else. Not even an oil change. More

by Jeff.barnhart
Recommend Dealer
Yes
Employees Worked With
Bella
Jan 15, 2024 -

Mercedes-Benz of Portland responded

Jeff, We truly appreciate your loyalty here at Mercedes-Benz of Portland. It makes us happy to hear you always receive wonderful service from our team. We look forward to seeing you again next time.

January 12, 2024

Good people and service All my sevice is done there an time H I have recommended More

by DPWESQ
Recommend Dealer
Yes
Jan 15, 2024 -

Mercedes-Benz of Portland responded

Thank you for your five-star review. It was our pleasure to provide a positive dealership experience. Our Service Team will always be here at Mercedes-Benz of Portland to assist with any future needs.

December 31, 2023

People oriented, listens to customs concerns, friendly. I am only speaking of the service center only. Mark is very professional in his role as a service advisor. More

by CHERICLOSE37
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Jan 02, 2024 -

Mercedes-Benz of Portland responded

We're glad to know you had a positive experience at our service center! It's great that Mark and the team were able to assist with your needs. Thank you for choosing Mercedes-Benz of Portland, we appreciate it!

December 30, 2023

I feel so taken advantage of & very unlikely to return to this Mercedes Benz dealership. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mekonnen Wossene
Jan 02, 2024 -

Mercedes-Benz of Portland responded

Jessica, I'm concerned to see the feedback you have shared here and would appreciate the opportunity to speak with you directly regarding your experience. When convenient for you, please consider contacting me using the number below. I hope to work with you towards a more positive outcome. Eric Trueblood - Service Manager - 503-228-8351

December 30, 2023

Mark is a very kind person, and above all he explains any questions you have and gives you very good suggestions for what your car needs. More

by ZABELIORBE
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Jan 02, 2024 -

Mercedes-Benz of Portland responded

We're glad to know that Mark was able to provide you with the excellent experience we strive for at Mercedes-Benz of Portland. Your feedback is greatly appreciated, and we hope your car is running smoothly!

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