Mercedes-Benz of Portland - Service Center

I really like my new service rep. He is knowledgeable and efficient and charming... give him a raise.?? He is knowledgeable and efficient and charming... give him a raise.?? More

It was positive. Bella quickly texted me the things the technician thought needed to be serviced on the car. We chose to do something things and not others. Bella quickly texted me the things the technician thought needed to be serviced on the car. We chose to do something things and not others. More

I took the car as scheduled, when it was done, the person who took the maintenance advisor who the car in is not present anymore. who took the maintenance advisor who the car in is not present anymore. More

Great customer service And a pleasure to be at their dealership Would highly recommend to all my friends dealership Would highly recommend to all my friends More

Terrible customer service and terrible experience with Mr. Acevado. Sam is amazing at what she does Mr. Acevado. Sam is amazing at what she does More

The dealer maintenance area is clean, feels techy and the folks are friendly and helpful. Everything is clearly explained and I was kept apprised as to the progress of the service visit. All very good. folks are friendly and helpful. Everything is clearly explained and I was kept apprised as to the progress of the service visit. All very good. More

Waiting room is awful. Waiting room furniture need to be replace ,no beverages available . I was charged for replacing wipes blades and it didn't need to be replaced. Waiting room furniture need to be replace ,no beverages available . I was charged for replacing wipes blades and it didn't need to be replaced. More

Really great. Super easy... Well done. Like getting the car washed Called me right when done Super easy... Well done. Like getting the car washed Called me right when done More

The service team was unresponsive to calling me back about services performed The service team was unresponsive to calling me back about services performed. They said service manager would call back and about services performed The service team was unresponsive to calling me back about services performed. They said service manager would call back and no call back, service manager said he was never notified, and service person I dealt with was very condescending More

Start to finish I wanted for nothing during my experience. The level of customer service consistently experienced at Mercedes of Portland is unrivaled. experience. The level of customer service consistently experienced at Mercedes of Portland is unrivaled. More