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Mercedes-Benz of Portland - Service Center

Portland, OR

4.2
1,464 Reviews

1,464 Reviews of Mercedes-Benz of Portland - Service Center

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March 19, 2024

I always recommend friends to Mercedes Benz of Portland Good coffee and nice people. Happy to have MB Portland so convenient location More

by supreesmith
Recommend Dealer
Yes
Employees Worked With
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Soria
Mar 20, 2024 -

Mercedes-Benz of Portland responded

Hello, we're so glad to know you enjoyed our coffee and found our location to be convenient! Thank you for recommending our team here at Mercedes-Benz of Portland. We appreciate your support more than we can say!

March 16, 2024

They are dishonest, deceitful, and disrespectful! They tried to fix my front headlights to the tune of over $3000! More

by SamSoto11
Recommend Dealer
No
Employees Worked With
Camyrnn K.
Mar 18, 2024 -

Mercedes-Benz of Portland responded

Hey Sam, I understand you have some questions about the service quote on your headlights, and I would be more than happy to get this addressed with you. Please consider reaching out to me at your next convenience. I look forward to the opportunity to earn back your confidence. Eric Trueblood - Service Manager - 503-228-8351

March 16, 2024

It is my third time in a row doing service to my vehicle there. That's enough to say. More

by Maxi VG
Recommend Dealer
Yes
Employees Worked With
Bella
Mar 18, 2024 -

Mercedes-Benz of Portland responded

And we couldn't appreciate your loyalty more, Maxi! Thank you for choosing to work with our team here at Mercedes-Benz of Portland.

March 15, 2024

I was pleased with the people there. There was a nice gentleman worked with me and he was very helpful. I wish I could remember his name More

by EMILIAMASSIH
Recommend Dealer
Yes
Mar 15, 2024 -

Mercedes-Benz of Portland responded

Emilia, thank you for the review. We are thrilled to see that our team at Mercedes-Benz of Portland provided excellent support. Come visit our team again soon!

March 15, 2024

Bought my lease out and traded in another car- made full process easy! Thank you for the great help More

by DA2RUBIN
Recommend Dealer
Yes
Employees Worked With
Tien and finance
Mar 18, 2024 -

Mercedes-Benz of Portland responded

Helping you was our pleasure! Thank you for thinking of Mercedes-Benz of Portland when you were ready to trade-in your lease. Until your next visit with us, enjoy!

March 15, 2024

The best dealership in town and best service awesome experience Will always buy Mercedes and like to stay with the family More

by EMILIAMASSIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Acelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Levias, Alvin Joswick
Mar 15, 2024 -

Mercedes-Benz of Portland responded

Emilia, we're so happy to know you had an awesome experience at Mercedes-Benz of Portland. We appreciate your loyalty and look forward to seeing you again!

March 14, 2024

Awesome service, awesome people. Portland is the best service out of all of the 3 Mercedes in the area More

by MILANAHARI07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Mar 14, 2024 -

Mercedes-Benz of Portland responded

Hello! We truly appreciate the high praise and are thrilled to see that we were able to earn your support. Our team at Mercedes-Benz of Portland looks forward to providing you with excellent automotive service for years to come.

March 14, 2024

First class service and communication and also updates ! Excellent from start to finish when arriving and departing ! More

by HH III
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Mar 14, 2024 -

Mercedes-Benz of Portland responded

Hello there! We provide first-class service and communication because our customers are truly the best in Portland. Until next time, safe travels and thank you for choosing Mercedes-Benz of Portland.

March 14, 2024

Bella the service advisor is very professional , proactive and great communicator, she helped me in getting a loaner and explained me the issues with my car which was a recall and few other service More

by roopesh.saplok
Recommend Dealer
Yes
Employees Worked With
Bella
March 08, 2024

Professional, courteous, very knowledgeable in their jobs They listen well, and provide direct answers to questions. They also project liking their jobs, M-B of Portland, and Daimler. More

by JOHNBRATTON29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service. Forgot her name. She was excellent to work with.
Mar 11, 2024 -

Mercedes-Benz of Portland responded

John, we appreciate your kind words about our team at Mercedes-Benz of Portland. We strive to provide professional and knowledgeable service for all our customers. Thank you for choosing us!

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