Mercedes-Benz of Portland - Service Center

Best Mercedes dealership in town Chuck is the best service representative! He is friendly helpful and always has a smile on his face. parts were needed to fix my car and Mercedes had Chuck is the best service representative! He is friendly helpful and always has a smile on his face. parts were needed to fix my car and Mercedes had them overnighted. Quick service and I was able to have a loaner at no charge! More

Service I loved being able to schedule my appointment on line and got the appointment that worked for me. My car was ready when promised and washed! I loved being able to schedule my appointment on line and got the appointment that worked for me. My car was ready when promised and washed! More

Consistently Great Experience In 2013, I'd purchased a new vehicle at a different, local MB dealership and had it serviced there for a year. Because MB of Portland was closer, I s In 2013, I'd purchased a new vehicle at a different, local MB dealership and had it serviced there for a year. Because MB of Portland was closer, I stopped in on a Saturday morning to ask a question about the voice control system on the car and was so impressed with the care and attention that was offered to me by the service staff that I decided to make a change. I've since purchased a new vehicle (at this dealership) and am now very pleased to have both of my vehicles routinely serviced and maintained at Mercedes-Benz of Portland. Of course I'd recommend them... More

Careful, thoughtful, easy servicing...again and again! This is my second vehicle that I have serviced at this dealership, spanning 11 years now. I can truly say that it just keeps getting better! My most r This is my second vehicle that I have serviced at this dealership, spanning 11 years now. I can truly say that it just keeps getting better! My most recent service, besides the usual maintenance was a replacement of a windshield. There was a small crack in the replacement, which my service advisor Chuck told me about immediately. I am so grateful they caught this before installing! It took nearly another week to get a new one, but I truly appreciated the careful, knowledgeable and thoughtful concern that was taken to insure not only a genuine factory replacement, but also a safe one for my family and myself! It is this attention to detail that I can count on with Chuck, and this dealership! More

A/C service Even though the shop was very busy and my A/C problem was in the middle of this heat wave, Chuck still accommodated my car and it was completed in a t Even though the shop was very busy and my A/C problem was in the middle of this heat wave, Chuck still accommodated my car and it was completed in a timely manner. Thank you guys for always making my visit there pleasant and worth the drive in. More

Oil change replace bulbs Quick and friendly service. Richard was professional and prompt. Enjoyed the comfortable and clean area to work while I was waiting for my vehicle. Quick and friendly service. Richard was professional and prompt. Enjoyed the comfortable and clean area to work while I was waiting for my vehicle. Service is always excellent and is why I make the drive from Camas when I need a repair. More

Wouldn't give me a rental saying it'd be under an 1hr. I come in from Vancouver and have no issue waiting an hour for my car service to be done. But they take hours. The least I've waited was 2hrs and most I come in from Vancouver and have no issue waiting an hour for my car service to be done. But they take hours. The least I've waited was 2hrs and most was 5hrs. They wouldn't give me a rental and took over 2rs to get me my car, making me late for work. I shouldn't jeopardize my job/ career because they're too cheap to give a rental. And by the way I'm a female and they always treat me terribly here, brothers and dad come here and they treat them completely different. With respect and great service. My sex shouldn't be a reason why I'm treated so bad here. More

Top Flight Service I just want Thanks Brandon Godbey for taken so good care of me for many many years and Mr Andrew Plummer. I made a big big mistake by service my car s I just want Thanks Brandon Godbey for taken so good care of me for many many years and Mr Andrew Plummer. I made a big big mistake by service my car somewhere else because it was near my work not A1 service like Mercedes Portland. I just want to let Brandon know how much I appreciate his A1 service over the years. Mr Andrew Plummer always come out and say hi and my you feel you are important and part of the Mercedes Portland family's. More

Exceptional Customer Service I am very happy with the service I received. Everyone from Service to Sales was very friendly and easy to speak with. They made me feel comfortable wh I am very happy with the service I received. Everyone from Service to Sales was very friendly and easy to speak with. They made me feel comfortable while there. Even the atmosphere was pleasant and professional. Every one seemed to have a good experience while a waited for the 4 wheel alignment which took one and a half hours. Great place, I recommend no other in the state. I drove 4 hours to this dealership and I am glad I did. Thank you, Mercedes - Benz of Portland. More

Service Chuck has been a good advocate for getting my car serviced right! I have been very pleased with Mercedes service, and Chuck Haga. Thanks, Cathy Chuck has been a good advocate for getting my car serviced right! I have been very pleased with Mercedes service, and Chuck Haga. Thanks, Cathy More