Mercedes-Benz of Portland - Service Center

Great Service My experience was great ! My car was finished earlier than the quoted time and washed. Noel explained everything in detail, so I was confident with th My experience was great ! My car was finished earlier than the quoted time and washed. Noel explained everything in detail, so I was confident with the services I needed. More

Regular service appointment. Repair of fender & wheel damage I am consistently treated with courtesy and respect regardless of the purpose of the appointment. The service is thorough and estimates are honored. I am consistently treated with courtesy and respect regardless of the purpose of the appointment. The service is thorough and estimates are honored. Service waiting area is very comfortable. Nice to have the service car or shuttle available. Nice touch to have the candy and cookies More

Great Service Picked up my car for a service, drove out, hit a raised curb and drove right back with a busted rim and two flat tires. Chuck got me another loaner an Picked up my car for a service, drove out, hit a raised curb and drove right back with a busted rim and two flat tires. Chuck got me another loaner and turned around my damaged car really fast. More

Great service bad location Jake in service is great to work with. He listens to our needs and makes suggestions that are helpful and often times money savers. Location of the d Jake in service is great to work with. He listens to our needs and makes suggestions that are helpful and often times money savers. Location of the dealership sucks. Traffic is horrible and there have been demonstrations from the crazies in Portland in that area. More

First Class service as alway. Professional care just Mercedes-Benz. It the right choice for me to have Portland smart Center take care my car. Professional care just Mercedes-Benz. It the right choice for me to have Portland smart Center take care my car. More

Theifs Filled up my car before the got it And reset my odometer ...my car was towed all the way there on a trailer. When I got my car back, no gas and 118 mi Filled up my car before the got it And reset my odometer ...my car was towed all the way there on a trailer. When I got my car back, no gas and 118 miles put on it...xxx!!!!! Theives! More

Service with Chuck Haga As usual, I’m very pleased with the service I received at Mercedes. I want to compliment Chuck for always going beyond to provide the best experienc As usual, I’m very pleased with the service I received at Mercedes. I want to compliment Chuck for always going beyond to provide the best experiences. He’s very professional and courteous!!! No where or anyone is this fantastic. He’s truly an asset to your company. More

Chuck was awesome! Professional, courteous, and thorough. Their attention to detail was top notch. Their communication was as promised, and friendly. I felt they went ab Professional, courteous, and thorough. Their attention to detail was top notch. Their communication was as promised, and friendly. I felt they went above and beyond my expectations. More

Car service Chuck Haga always takes great care for us He knows us and is great to work with We have been a long standing customer with the dealership because o Chuck Haga always takes great care for us He knows us and is great to work with We have been a long standing customer with the dealership because of Chuck More

Poor customer service. Run by kids Shortly after buying my 2015 smart car electric (great car by the way) my front plate fell off. It wasn’t secured properly by the dealer. I had to Shortly after buying my 2015 smart car electric (great car by the way) my front plate fell off. It wasn’t secured properly by the dealer. I had to purchase new plates, pay a ticket for not having a front plate, and when I went to the Portland Mercedes Benz dealership to have them secure a new license plate holder, the person helping me said- they probably used the wrong bolts. Then he added , you don’t want me to fight with the parts department about the bill do you? Heck yes I do! I am already on the hook for $400 to get new plates from the DMV. Anyway to much trouble for him and he gave me a bill for $40. Seriously. More