Mercedes-Benz of Portland - Service Center

Service Department Took a week to be provided with a loaner car, my car was at the shop for 2 weeks. Although was given a discount after would have been nice to have a c Took a week to be provided with a loaner car, my car was at the shop for 2 weeks. Although was given a discount after would have been nice to have a car for use while car was being fixed. Another expense to rent a car. More

Warranty Repair--Went very well I needed to bring my c300 in for a warranty repair. Jake was very helpful and the service was finished WAY faster than I had anticipated. The back s I needed to bring my c300 in for a warranty repair. Jake was very helpful and the service was finished WAY faster than I had anticipated. The back seat pockets are "snapping" back the way they should now. I always appreciate communicating with text messaging too. More

Immediate help when I needed it the most! My run flat tire was extremely low as I pulled into the dealership to see what was wrong. The service crew assessed the situation and found that a nai My run flat tire was extremely low as I pulled into the dealership to see what was wrong. The service crew assessed the situation and found that a nail caused the tire damage. I was on my way to take my 90 year old father to his doctor appointment. Noel and the service reps gave me a loaner car so that I could make the appointment. My car tire was repaired the very next day! Thank you all! More

Smart car hangs out with luxury cousins Took Smart car in for recall replacement and 70,000 mile service. Well set up waiting room will compliementary fruit, snacks and drinks! Excellent s Took Smart car in for recall replacement and 70,000 mile service. Well set up waiting room will compliementary fruit, snacks and drinks! Excellent service More

great service - Ronnie was very good in explaining I trust you guys/guyettes. Ronnie was great in explaining the service performed. Good to know and trust someone. I bought the car there - plan to I trust you guys/guyettes. Ronnie was great in explaining the service performed. Good to know and trust someone. I bought the car there - plan to continue service there as well. More

Always there for me Whenever I have an emergency, MB Portland's Chuck Haga is there for me and even when he is not there the company fills in and covers the situation bea Whenever I have an emergency, MB Portland's Chuck Haga is there for me and even when he is not there the company fills in and covers the situation beautifully. For this reason we drive both the Smart car and a Mercedes-Benz. More

Great Service I took my vehicle to MB of PDX due to another dealership being unable to resolve my issue even after bringing in a corporate technical specialist. I took my vehicle to MB of PDX due to another dealership being unable to resolve my issue even after bringing in a corporate technical specialist. Very professional and thorough service here at MB PDX. Shop foreman Todd and service advisor Ronnie were great to deal with. Very thorough research of my issues by Todd leading to a permanent fix for a recurring issue that was beginning to sour my experience with MB & AMG. Great customer service by Ronnie with updates along the way. These guys are great! I will be using MB of PDX to service my MB vehicles going forward. More

Always do the right thing. About a month after buying a full set of new tires, I got a nail in one of them. The MB of PDX guys replaced the tire at no cost. Brandon & the guys a About a month after buying a full set of new tires, I got a nail in one of them. The MB of PDX guys replaced the tire at no cost. Brandon & the guys always do the right thing for their customers, and that's why I have been bringing my Benzs here for service for over 16 years. More

Great Customer Service Really enjoyed working with Noah. Don't remember the name of the gentleman that greeted me, but helpful and very friendly. Plus, I appreciate you havi Really enjoyed working with Noah. Don't remember the name of the gentleman that greeted me, but helpful and very friendly. Plus, I appreciate you having a rental car for me when I have service work. More

Awesome Dealership Everyone is so friendly and helpful. Kudos to Chuck Haga for getting me to a business meeting on time. I love my Mercedes and will continue to servi Everyone is so friendly and helpful. Kudos to Chuck Haga for getting me to a business meeting on time. I love my Mercedes and will continue to service and purchase my next vehicle from Mercedes-Benz of Portland. More