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Mercedes-Benz of Portland
Portland, OR
2,403 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,403 reviews
October 27, 2024
My new Mercedes has a white leather steering wheel and white leather seats. The steering wheel was badly smudged with mechanics hands as well on side of drivers seat. I was able to get it off but that was white leather seats. The steering wheel was badly smudged with mechanics hands as well on side of drivers seat. I was able to get it off but that was a little disappointing. More
by shelaghk
Employees Worked With
October 27, 2024
Issue not resolved but still released auto 3 times I’m not the test pilot not the test pilot More
by Feleicia
Verified CustomerOctober 26, 2024
Maddie did an Excellent job of providing service to me. She handled everything with professionalism. Eric handled my concerns and provided me with excellent PR She handled everything with professionalism. Eric handled my concerns and provided me with excellent PR More
by GRAHNKAY
October 26, 2024
I specifically asked for my vehicle to NOT be washed. I was very displeased that MB of Portland ran my vehicle through an atomatic car wash. As for Jesus, he did write "do not wash" on the work order I was very displeased that MB of Portland ran my vehicle through an atomatic car wash. As for Jesus, he did write "do not wash" on the work order. Obviously that wasn't enough to stop MB of Portland from ruining my ceramic coating. The reason I give Jesus 1 star is because he started questioning me if I really had my vehicle ceramic coated, as if I were lying. I am the customer who was wronged and I don't believe that I should be the one being questioned. The real question is, who is actually managing this place? More
by Adam Clutter
Employees Worked With
October 23, 2024
Their service was fast and efficient. They fixed a warranty issue and updated me several times during the service work. Thank you They fixed a warranty issue and updated me several times during the service work. Thank you More
by BLAKE.PRICE
Employees Worked With
October 23, 2024
Lacking appointments and getting things fixed the first time. Tech training could use some improvement time. Tech training could use some improvement More
by KR
Employees Worked With
October 22, 2024
I was kept informed all my questions were answered. It was a super easy and stress-free experience. It was a super easy and stress-free experience. More
by Jenn
Employees Worked With
October 21, 2024
They were able to get the car ready. The personal interaction with both Mikes was very positive. Mylee worked through an issue with the wrong address and did it easily and professionally The personal interaction with both Mikes was very positive. Mylee worked through an issue with the wrong address and did it easily and professionally. More
by DEREKWHITE
October 20, 2024
Mitchell Raymer and Mylee Burns made my experience purchasing a used car as relaxed and seamless as it could possibly have been. All of my questions about the vehicle and purchase were answered in det purchasing a used car as relaxed and seamless as it could possibly have been. All of my questions about the vehicle and purchase were answered in detail. I was very comfortable dealing with both of them. Exceptional high quality employees who not only represented Mercedes-Benz of Portland very positively, but I also felt they were looking out for my interests as well! More
by L_BURMEISTER
October 18, 2024
They turned what should have been a poor experience into a very good experience that made me feel valued. Abby was exceptional and kept me updated. She was OUTSTANDING! a very good experience that made me feel valued. Abby was exceptional and kept me updated. She was OUTSTANDING! More
by Jbilski
Employees Worked With
