Mercedes-Benz of Portland

Oil change replace bulbs Quick and friendly service. Richard was professional and prompt. Enjoyed the comfortable and clean area to work while I was waiting for my vehicle. Quick and friendly service. Richard was professional and prompt. Enjoyed the comfortable and clean area to work while I was waiting for my vehicle. Service is always excellent and is why I make the drive from Camas when I need a repair. More

Purchase of used car. The people I worked with were very helpful and professional. They answered all my questions and processed the sales documents without any delays. Very The people I worked with were very helpful and professional. They answered all my questions and processed the sales documents without any delays. Very satisfied with the service I received. More

Recall work done fast They did a fast job of scheduling and completely recall work. Good service guy. Complete exactly when they said it would be done. Good job. They did a fast job of scheduling and completely recall work. Good service guy. Complete exactly when they said it would be done. Good job. More

Vehicle recall service Excellent service and the kep us posted on progress as we enjoyed Portland and a complimentary rental car were highlight of our service experience. E Excellent service and the kep us posted on progress as we enjoyed Portland and a complimentary rental car were highlight of our service experience. Excellent in all respects. More

Excellent experience Rosie and Jake Patterson handle your service issues very well and do a great job for the customers . Would not consider taking my cars to any other de Rosie and Jake Patterson handle your service issues very well and do a great job for the customers . Would not consider taking my cars to any other dealership. Please congratulate these employees. More

Very good The service manager (Chuck) that helped me did a good job.. Good customer service ready to listen and helped me what I would need to to do in the next The service manager (Chuck) that helped me did a good job.. Good customer service ready to listen and helped me what I would need to to do in the next service. More

Great job! Jake is the best. I would recommend this service department to everyone. Description of service: great. friendly. helpful. timely. Efficient. Good jo Jake is the best. I would recommend this service department to everyone. Description of service: great. friendly. helpful. timely. Efficient. Good job everyone. I will be back! More

Great experience Great staff - friendly and welcoming! They work hard to make sure it's a great experience. Service is prompt and efficient. Waiting area is comfort Great staff - friendly and welcoming! They work hard to make sure it's a great experience. Service is prompt and efficient. Waiting area is comfortable and lots of goodies in the snack bar. More

Service experience Friendly and efficient service . Great communication from drop off until car is ready. Like the new online payment option too. Have been servicing my Friendly and efficient service . Great communication from drop off until car is ready. Like the new online payment option too. Have been servicing my car here for many years and will continue to do so. More

Seamless First: the online appointment app is intuitive & easy. When I requested an additional "test drive" to check on the steering column, they called me ba First: the online appointment app is intuitive & easy. When I requested an additional "test drive" to check on the steering column, they called me back almost immediately to point out that the extra appointment time means I should schedule earlier in the day. Because they were so quick to get back to me, I could find another suitable time with ease. Second: The service, paperwork, and payment was friendly & quick. Finally: The shop manager himself took the test drive to determine if the feedback from the steering column was normal. He went over-and-above by simultaneously checking on a number of other things as well. (On a previous occasion, they fixed a screw that lodged in my tire for free). I also got a free tutorial on a number of features that weren't known to me. At least two of those features are going to be extremely helpful to me. More