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Mercedes-Benz of Portland
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Brake pad chanfe Mercedes of Portland had excellent customer service! I was picked up and dropped off from work with no hassle! Noel was a great advisor and kept me up Mercedes of Portland had excellent customer service! I was picked up and dropped off from work with no hassle! Noel was a great advisor and kept me updated on my cars status. Would definitely return here. More
smooth experience My wife and I went to Mercedes-Benz of Portland to test drive a GLC300. We were welcomed by sales agent Jennifer. Jennifer is a very polite, friendly, My wife and I went to Mercedes-Benz of Portland to test drive a GLC300. We were welcomed by sales agent Jennifer. Jennifer is a very polite, friendly, and knowledgeable person and answered many of our questions. There were a few back and forth between Jennifer and Dale as we were negotiating the price which is typical in every dealership. Mylee was also very helpful to describe the wear and tear package and other extra optional insurances. A few days after, the car was delivered from Seattle. We had a great two-hour training with Nate to teach us all the features of the car.Overall, it was a very positive experience. More
Very professional and helpful. I am very satisfied with the new car purchase experience I will be returning for a new car again at this dealership. I will be recommending them to I am very satisfied with the new car purchase experience I will be returning for a new car again at this dealership. I will be recommending them to my friends. More
Best car purchase process ever This was by far the best experience I have had purchasing a car. Mercedes worked with me over email and phone to get the right car and price. I made This was by far the best experience I have had purchasing a car. Mercedes worked with me over email and phone to get the right car and price. I made an appointment to test drive. Came back in a few days later when my car arrived, signed papers in 1 hour and was out the door. Thank you!! More
Great Service My experience was great ! My car was finished earlier than the quoted time and washed. Noel explained everything in detail, so I was confident with th My experience was great ! My car was finished earlier than the quoted time and washed. Noel explained everything in detail, so I was confident with the services I needed. More
Regular service appointment. Repair of fender & wheel damage I am consistently treated with courtesy and respect regardless of the purpose of the appointment. The service is thorough and estimates are honored. I am consistently treated with courtesy and respect regardless of the purpose of the appointment. The service is thorough and estimates are honored. Service waiting area is very comfortable. Nice to have the service car or shuttle available. Nice touch to have the candy and cookies More
Attention to detail! Mechanic removed cargo organizer from cargo area over engine compartment and put in another car. Talked to Ronnie Marques and he squared it away and g Mechanic removed cargo organizer from cargo area over engine compartment and put in another car. Talked to Ronnie Marques and he squared it away and got it back for us. Thanks! Little things mean a lot. More
Great Service Picked up my car for a service, drove out, hit a raised curb and drove right back with a busted rim and two flat tires. Chuck got me another loaner an Picked up my car for a service, drove out, hit a raised curb and drove right back with a busted rim and two flat tires. Chuck got me another loaner and turned around my damaged car really fast. More
Great service bad location Jake in service is great to work with. He listens to our needs and makes suggestions that are helpful and often times money savers. Location of the d Jake in service is great to work with. He listens to our needs and makes suggestions that are helpful and often times money savers. Location of the dealership sucks. Traffic is horrible and there have been demonstrations from the crazies in Portland in that area. More
New car purchase Wonderful place and wonderful people!! My third Mercedes and I wouldn’t go anywhere else👍 Andrew was my salesman and he was courteous and knowledgeab Wonderful place and wonderful people!! My third Mercedes and I wouldn’t go anywhere else👍 Andrew was my salesman and he was courteous and knowledgeable!! No pressure and answered all of my questions. More