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Mercedes-Benz of Portland
Portland, OR
2,354 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,354 reviews
September 05, 2018
Always awesome! The folks at Mercedes-Benz of Portland always take great care of my car. They accommodate my schedule and have a shuttle to take me to nearby shopping The folks at Mercedes-Benz of Portland always take great care of my car. They accommodate my schedule and have a shuttle to take me to nearby shopping and restaurants while my car is being serviced. Chuck Haga always provides top-notch service! More
by ALEPPERT
Verified CustomerEmployees Worked With
Chuck Haga
September 05, 2018
My happiness was #1 This is my second car buying experience at Mercedes of Portland, and it won't be my last. The whole process was enjoyable from start to finish. We sta This is my second car buying experience at Mercedes of Portland, and it won't be my last. The whole process was enjoyable from start to finish. We started with a needs analysis. In order to show me the right cars, they had to ask the right questions to find out what are my must haves and deal breakers. Issa & Dale have always made me feel that my needs & happiness are their number one priority. I am a analytical & emotional shopper, which can make pleasing me difficult. They showed me several cars that fit my criteria, until we found THE ONE! Throughout the process they always made sure I was comfortable and happy. I never felt pressure & left with a great car, terms, and experience. More
by MissWhitney
September 05, 2018
Very pleased again. I think this time around was the best experience I've had with MB ever. I've got a very great deal and I'm really pleased with the service and the exp I think this time around was the best experience I've had with MB ever. I've got a very great deal and I'm really pleased with the service and the experience. More
by claudiu cauneac
September 05, 2018
good service and great sales experiance good service and great sales experience. Price is great after I search online like true car etc. Also red GLA is available that is my wife loves! good service and great sales experience. Price is great after I search online like true car etc. Also red GLA is available that is my wife loves! More
by joeychien
September 05, 2018
Smart Car Remote Purchase I was able to arrange purchase of my new SMART Car without ever visiting the dealer. We did it all by email, text and phone. GREAT service!! I was able to arrange purchase of my new SMART Car without ever visiting the dealer. We did it all by email, text and phone. GREAT service!! More
by lcapozzi
September 04, 2018
Immediate help when I needed it the most! My run flat tire was extremely low as I pulled into the dealership to see what was wrong. The service crew assessed the situation and found that a nai My run flat tire was extremely low as I pulled into the dealership to see what was wrong. The service crew assessed the situation and found that a nail caused the tire damage. I was on my way to take my 90 year old father to his doctor appointment. Noel and the service reps gave me a loaner car so that I could make the appointment. My car tire was repaired the very next day! Thank you all! More
by NANCYRLOCKE
Employees Worked With
I am so sorry I cannot remember the names of all he helpful service intake men. They were all terrific., Noel Preston
September 04, 2018
First class experience Handled everything from start to finish in a professional and efficient manner. The purchase was effortless. Everyone went out of their way to accommo Handled everything from start to finish in a professional and efficient manner. The purchase was effortless. Everyone went out of their way to accommodate my schedule. More
by RASATURN
Employees Worked With
Other Employees :
Chuck Haga, Brandon Godbey, Keith Diffenderffer, Melanie Prechtl, Nate Johnson-Grumm
September 04, 2018
THE BEST SERVICE Chuck Haga is the reason I continue to have my MB serviced at Portland. He is awesome in advising what needs to be done and what will need to be done Chuck Haga is the reason I continue to have my MB serviced at Portland. He is awesome in advising what needs to be done and what will need to be done! Thanks! More
by ALI17
Employees Worked With
Chuck Haga
September 04, 2018
Service Department Took a week to be provided with a loaner car, my car was at the shop for 2 weeks. Although was given a discount after would have been nice to have a c Took a week to be provided with a loaner car, my car was at the shop for 2 weeks. Although was given a discount after would have been nice to have a car for use while car was being fixed. Another expense to rent a car. More
by MTDLACHICA
Employees Worked With
Richard Fitzgibbon
September 04, 2018
Warranty Repair--Went very well I needed to bring my c300 in for a warranty repair. Jake was very helpful and the service was finished WAY faster than I had anticipated. The back s I needed to bring my c300 in for a warranty repair. Jake was very helpful and the service was finished WAY faster than I had anticipated. The back seat pockets are "snapping" back the way they should now. I always appreciate communicating with text messaging too. More
by VanettaA
Employees Worked With
Jake Patterson
