Mercedes-Benz of Portland

My daughters Smart Car Keeping my kids car in top running order is a priority for me. I looked for anyone that could work on this little car and, no one even wanted to try t Keeping my kids car in top running order is a priority for me. I looked for anyone that could work on this little car and, no one even wanted to try the repairs that were needed. I called and scheduled a service visit with Portland Mercedes-Benz. I knew they would do a good job, it was the cost of having them do it that made me look for someone else. I do not begrudge them a profit at all, I just can't pay those prices all the time. They did do a fantastic job and the price was not as bad as I thought it would be. Not cheap, but I got what I paid for. I understand why people pay good money for that kind of service. Every chance I can, I will be back. Ronnie Marques was by far the most attentive service advisor I have ever worked with. He communicated everything to me and was very patient. The dealership is super nice. Just all the way around a great experience. More

Jake was great My E320 needed immediate service and it is my only car. He was able to sneak me in and provided a loaner for my use. Appreciated that. My E320 needed immediate service and it is my only car. He was able to sneak me in and provided a loaner for my use. Appreciated that. More

Great service from Chuck Haga Chuck Haga is the standard all service writers should be judged. Friendly, knowledgeable about the Mercedes product. Allways completes the service Chuck Haga is the standard all service writers should be judged. Friendly, knowledgeable about the Mercedes product. Allways completes the service on time and as aggreed. More

Ronnie Marques It was my first time servicing my E350 at Mercedes Portland, and Ronnie Marques was awesome. His outstanding customer service and he even provided me It was my first time servicing my E350 at Mercedes Portland, and Ronnie Marques was awesome. His outstanding customer service and he even provided me transportation back to my apartment since I was late for my appointment. Ronnie is a pleasure to talk with and I will come back to Mercedes Portland because of his outstanding service. Best, Alex Tados More

Fantastic Detailing Job Jake was super communicative and helpful, and my I was able to pick up my car looking like it was brand new. Appreciate the great service and work. Jake was super communicative and helpful, and my I was able to pick up my car looking like it was brand new. Appreciate the great service and work. More

Service while converting lease to purchase. Longer wait then expected but dealer drove us home and delivered our vehicle all the way in south suburban area in going home traffic! Pretty nice! Longer wait then expected but dealer drove us home and delivered our vehicle all the way in south suburban area in going home traffic! Pretty nice! More

Great easy transaction. They made the remote transaction easy. Friendly staff and very approachable even after the transaction was done, I can still contact them and would h They made the remote transaction easy. Friendly staff and very approachable even after the transaction was done, I can still contact them and would help me get my vehicle take care of. More

Easy, hassle free car purchase I am so very happy to work with Mercedes Benz of Portland. They listen to your needs, and get you into the right vehicle. they are very professional a I am so very happy to work with Mercedes Benz of Portland. They listen to your needs, and get you into the right vehicle. they are very professional and make the car purchasing process smooth and easy. I highly recommend them. The service department is also great! Thank you! More

Satisfied Customer Scheduled appointment for routine service. Requested additional work, replacement of broken lens (fog light). Dealership also identified other items Scheduled appointment for routine service. Requested additional work, replacement of broken lens (fog light). Dealership also identified other items needing repair. All work was done quickly and completely. I was kept updated on progress and vehicle was ready within the time frame I was given.. Very happy with the high level of service. More

Service (recall notice) Great customer service. I was in and out in about an hour, and was given updates during that time. Waiting area is clean and well stocked. Very fri Great customer service. I was in and out in about an hour, and was given updates during that time. Waiting area is clean and well stocked. Very friendly atmosphere and staff. More