Mercedes-Benz of Portland

EASY LEASE TRANSITION Everyone I worked with was so professional, and could multi-task between customers/ Mr. Singer helped me learn all the new devices on my new lease. Everyone I worked with was so professional, and could multi-task between customers/ Mr. Singer helped me learn all the new devices on my new lease. Loved the fresh cookies, and lattes...xo Linda Marie Gilliam More

On Line scheduling and customer service The online scheduling is sub par by far compared to Wilsonville dealer. The online chat is also sub par, the person on the chat just hung up when I as The online scheduling is sub par by far compared to Wilsonville dealer. The online chat is also sub par, the person on the chat just hung up when I asked when the service department will call me back. Last time I had my car for a scheduled maintenance they forgot to align the wheels. When I went to the store to purchase mud flaps I was quoted over $260 with no installation. I ordered on line to be pick up at the same place for the cost of $174. I feel I cannot trust on this dealer to provide a reliable and good service. Al thought I have to drive an extra 20 miles and plan for extra traffic, I will go back to Wilsonville dealer. More

Quick and Easy Everything was quick and easy. No surprises as it related to price and the terms of the deal. All was very straightforward and transparent. Would d Everything was quick and easy. No surprises as it related to price and the terms of the deal. All was very straightforward and transparent. Would definitely recommend the dealership to others. More

Awsome buying experience Very friendly people even when I walked in from work dirty and grubby. Buying a car is usually a big hassle but they actually made it enjoyable. Mylee Very friendly people even when I walked in from work dirty and grubby. Buying a car is usually a big hassle but they actually made it enjoyable. Mylee,Kenny and Duncan were great to talk to. When we had to redo all paperwork no one complained, they just made it work. Awsome dealership. More

Sale process took a lot of time. There was a dent in the ca Dent in car on passenger side that I missed during my inspection. Would have thought at some point a Mercedes person would have noticed it. Bummer Dent in car on passenger side that I missed during my inspection. Would have thought at some point a Mercedes person would have noticed it. Bummer More

GLE Lease Chan couldn't have been nicer...Dale was wonderful as well as the GM....easy experience and no pressure....just wanting us to get the car we felt best Chan couldn't have been nicer...Dale was wonderful as well as the GM....easy experience and no pressure....just wanting us to get the car we felt best with. Ended up they had to get one from Seattle shipped down, which was accomodating More

Great customer service Mercedes-Benz of Portland has the best customer service of any dealership I have ever purchased a car from. They are friendly, knowledgeable and the c Mercedes-Benz of Portland has the best customer service of any dealership I have ever purchased a car from. They are friendly, knowledgeable and the car buying process is simple. Highly recommended. More

Great integrity and transparency at a car dealership I drove over 200 miles from Richland WA to purchase a car from the Portland simply because of the honest sales personnel, the down to earth approach a I drove over 200 miles from Richland WA to purchase a car from the Portland simply because of the honest sales personnel, the down to earth approach and above all they showed respect, integrity and huge transparency something that my hometown dealership lacks despite me buying/leasing 5 Mercedes cars in the last 10 years. I now join my other friends who are sick of that dealership and join the Portland dealership and receive a great deal and a wonderful respectful treatment. More

Honestly the best car buying experience of my life. It is simple, treat your customer with respect, make them feel welcome and attended. From the the very beginning, I contacted the dealer using the Cha It is simple, treat your customer with respect, make them feel welcome and attended. From the the very beginning, I contacted the dealer using the Chat, mind this was late at 845 pm, Dale Acelar, imitatively responded and answer some questions, a minute or so later Samuel Kim call me. We set an appointment for the next morning. Long story short, they were there, made my purchase seamless, Mylee Burns, did everything possible to give us the best possible deal. The whole experience was great. I need to really highlight Samuel and Mylee, they are honest, professional and caring people. More

Very professional and respectful staff Brian Carew was my sales representative. He was very professional, friendly, and knowledgeable. Mylee, the finance director, made the paperwork a qu Brian Carew was my sales representative. He was very professional, friendly, and knowledgeable. Mylee, the finance director, made the paperwork a quick and enjoyable endeavor. More