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Mercedes-Benz of Portland
Portland, OR
2,356 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,356 reviews
October 02, 2018
Great Experience Everyone were friendly and professional.They listened to my concerns needs.They made car buying a good experience.I would recommend them highly to fri Everyone were friendly and professional.They listened to my concerns needs.They made car buying a good experience.I would recommend them highly to friends and family members. More
by STANLYEGASTON1403
Verified Customer
October 02, 2018
Amazing Experience Purchased a 2018 GLC and couldn't be happier with the customer service received! The process was seamless and I appreciate everyone's help! Thank you, Purchased a 2018 GLC and couldn't be happier with the customer service received! The process was seamless and I appreciate everyone's help! Thank you, Bruce! More
by yassha
October 01, 2018
Love my new GLC I wasn’t sure if I was going to lease another Mercedes but after taking a look at my other options I’m glad I did. This is my third lease from Mercede I wasn’t sure if I was going to lease another Mercedes but after taking a look at my other options I’m glad I did. This is my third lease from Mercedes of Portland and I’m very happy with the service and my new car. More
by PMC0606
September 27, 2018
3rd time buying Normally I get with Dale for my new cars but he has surgery. Everyone was great to work with and the process went well as always. Normally I get with Dale for my new cars but he has surgery. Everyone was great to work with and the process went well as always. More
by CHRIS_NORDBY
September 26, 2018
Kenny was was awesome! We were extremely satisfied with Kenny and will definitely be coming back to buy again from him. We will also be recommending his service to all frien We were extremely satisfied with Kenny and will definitely be coming back to buy again from him. We will also be recommending his service to all friends and family. More
by Mbm
Employees Worked With
Kenny Levias
September 25, 2018
Chuck Haga is an excellent service Mgr that I trust. I was very fond of Dave Leslie whom I found very trustworthy, reliable, honest and fair. I was loathe to see him leave. In my opinion Chuck Haga was p I was very fond of Dave Leslie whom I found very trustworthy, reliable, honest and fair. I was loathe to see him leave. In my opinion Chuck Haga was prudent replacement. More
by LEFTYP
Employees Worked With
Chuck Haga, Christian Salas
September 25, 2018
Service representatives My primary service agent Richard Fitzgibons was and is always very helpful. Also when Richard was out Chuck stepped right in and helped me with my aut My primary service agent Richard Fitzgibons was and is always very helpful. Also when Richard was out Chuck stepped right in and helped me with my auto needs. They did a great job in taking care of my recent airbag recall service for both my vehicles More
by BARNETTVG
Employees Worked With
Chuck Haga, Richard Fitzgibbon
September 25, 2018
Superior Service Chuck Haga and the team at Mercedes Portland are 100% focused on superior service and customer satisfaction. The location is convenient and the dea Chuck Haga and the team at Mercedes Portland are 100% focused on superior service and customer satisfaction. The location is convenient and the dealership is clean. More
by Brian.owendoff
Employees Worked With
Chuck Haga
September 25, 2018
As always work done on time and correctly Always get the job done right and clearly report any issues found. Good record keeping from visit to visit regarding any previous items noted for fol Always get the job done right and clearly report any issues found. Good record keeping from visit to visit regarding any previous items noted for follow up. More
by KEVIN@CORAL-ZONE.COM
Employees Worked With
Richard Fitzgibbon
September 25, 2018
good service, but a little slow I came in for an oil change. The lounge was comfortable, good communication, they did a great job and the car came back clean. The only area for imp I came in for an oil change. The lounge was comfortable, good communication, they did a great job and the car came back clean. The only area for improvement would be speed. It took 90 minutes for an oil change even though I had an appointment and arrived on time. More
by Chriso
Employees Worked With
Richard Fitzgibbon
