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Mercedes-Benz of Portland

Portland, OR

4.3
2,466 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,466 reviews

March 13, 2020

Fantastic dealership, Edward went above and beyond to help our sale go wel and was a pleasure to work with! We love our new Mercedes and I would definitely recommend this team! More

by Jim
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander, Edward Kluwe
March 07, 2020

What a pleasure.. Working with Chan has been a wonderful experience. He is so knowledgeable and pleasant to deal with. This is the 2nd S class I have purchased through More

by Terry McCarthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari, Chan Saechao
March 06, 2020

Buying a CPO GLS 450 We were in the market for a 3 row SUV which could seat adults in the last row. After doing an intensive research, we settled on a GLS. Our buying ex More

by baldevkatoch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander
March 05, 2020

We are so grateful that we took a chance at Mercedes Benz of Portland! John found exactly what I wanted and patiently worked with me from beginning to end. It was an all around great experience! More

by O.TJONEILL
Recommend Dealer
Yes
Employees Worked With
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Kalantari, Duncan Ostrander
March 03, 2020

My wife Jo loves her new 2020 GLC300. Tom Maddux, Chan Saechow and Myles Burns were very professional, but with a personal touch. We will be doing our service at MB PDX for both our Mercedes. More

by DIFFENDERFFER
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Acelar, Thomas Maddux, Chan Saechao
March 03, 2020

Exceeding Expectations From the minute I entered the dealership until the time that I left, I was treated with professionalism and respect. Brian Carew, in my opinion, is th More

by DARYL.BELL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari, Brian Carew
February 24, 2020

Took 4 hours total and 2 and a half once I had selected my car. The person who helped me was very obnoxious. Not a good experience. More

by BRETT.JOHNSON
Recommend Dealer
No
Employees Worked With
Nickolas Kalantari, Mark Raleigh, Duncan Ostrander
Mar 03, 2020 -

Mercedes-Benz of Portland responded

Brett, First and foremost, thank you for being a customer here at Mercedes-Benz of Portland. I was here and it was more than a stressful time to rush all the deals to get yours in right away. I truly apologize, as I know, time is important for you and all our clients. In the near future, when you come back for an service and/or car wash, please see me. I would like to see what we can do to make sure you are happy. We know that we can't change the experience that you had, but i will do everything i can in the future to make your experience better. If you would like to contact me directly, please do so by calling 5032288351 and asked to be transfer to me. Thank you, Dale Acelar

February 24, 2020

Excellent crew at the Mercedes Portland. Very helpful and caring of the customers needs and requests. Always approachable and would love to recommend this place to others. More

by DEEPAK.VERMA
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari, Duncan Ostrander, Fouad Fouad
February 24, 2020

My husband and I had a fascinating time at the Mercedes Benz of Portland From the the time we walked through the door and was greeted by Josh Chinn did such a wonderful job with meeting our needs. He ha More

by BILLIE.ANDERSON2
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari, Chan Saechao, Duncan Ostrander
February 24, 2020

John is very awesome guy, didn’t pressure us as well as Edward and it was a smooth transaction and we’re satisfied and recommended to my family and friends! More

by MARCHEL4EVER
Recommend Dealer
Yes
Employees Worked With
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Acelar, Nickolas Kalantari, Edward Kluwe, Brian Carew
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