Mercedes-Benz of Pompano

I had the privilege of working with Laura Gutierrez when purchasing my 2006 Range Rover HSE. From the time of my first contact on the internet with her she demonstrated excellent customer service skills. purchasing my 2006 Range Rover HSE. From the time of my first contact on the internet with her she demonstrated excellent customer service skills. She was helpful in researching the SUV for me, returning emails promptly, calling me to discuss my needs/questions and making the entire process of buying the vehicle and excellent experience. I recommend Laura to anyone looking for a vehicle; she will spend the time necessary to ensure you are satisfied when you leave the dealership. She was instrumental in helping us get our trade in back within a couple days of the original transaction after we decided to keep it. She was very helpful in explaining what needed to be done and worked with her Team to make it happen. Thank you Laura for making the purchase of our SUV a great experience More

It's a pleasure to do business with someone that is professional and personal. The car I purchased was almost exactly as described and presented very well with time and courtesy. I would buy again fr professional and personal. The car I purchased was almost exactly as described and presented very well with time and courtesy. I would buy again from Russ Kerr at Mercedes of Pompano, FL. More

Russ Kerr, was attentive and followed up on my desire to purchase a Mercedes Cl550; his emails to me and phone calls kept me informed as to an available auto. The purchase and negotiating experience was e purchase a Mercedes Cl550; his emails to me and phone calls kept me informed as to an available auto. The purchase and negotiating experience was easy and with the assistance of Scott Schneider a deal was consumated swiftly. More

Best car shopping experience ever, friendly and very professional. From David to the finance dept. The car was for my mother, but we are buying our next car here as well very soon. professional. From David to the finance dept. The car was for my mother, but we are buying our next car here as well very soon. More

Everyone at Pompano MB is there to help the customer. I was immediately recognized and welcomed to the showroom. Laura Gutierrez was our sales consultant and she was true to her title...she was a consulti was immediately recognized and welcomed to the showroom. Laura Gutierrez was our sales consultant and she was true to her title...she was a consulting with us as to what vehicle would meet our needs...she was selling or pushing. She worked with us and for us in getting the best price. Her sales manager, Will, was also very helpful even though he's a Dallas Cowboys fan and my husband identified himself as a Washington Redskins fan; he worked with us to give us a fair and competitive price. Having been an owner of MB vehicles for the past 13 years (yes, this is a committed relationship!), one of the reasons I went to the Pompano dealership is because of the long time relationship with my service advisor, Mary Simms - the best one in all of South Florida. She too cares about me and she works to get the service that meets her expectations and goes above my expectations. In a word, Pompano Mercedes Benz is the BEST! More

The sales man was good at showing me the vechles. He attending to our needs with efficency and quailty. The vechles were priced very fair. attending to our needs with efficency and quailty. The vechles were priced very fair. More

I had a great buying experience from MBOP. My sales person Laura was wonderful down to the very end, not pushy, honest and extremely down to earth. She went out of way to make absolutely certain I was person Laura was wonderful down to the very end, not pushy, honest and extremely down to earth. She went out of way to make absolutely certain I was happy with my purchase. From the moment I walked into the dealership I was greeted by one of your friendly staff members who was assisting someone else and kindly asked me to have a seat while he went to get Laura. Laura whom I had been exchanging e-mails with for a couple of days about a car I saw on your website, greeted me with a lovely and welcoming smile as if we were old friends. I had told Laura where I wanted to be as far as price and she never pushed me to sway from the monthly payment bracket I wanted to be in. She showed me the vehicle I wanted to see and offered a test drive. I ended buying a different car than the one I went to see simply because Laura suggested I take a look at the inventory. You guys sure do have something special going on and it shows. I will definitely return to MBOP for my next car and recommend all my friends and family members to shop there and insist on Laura. Thank you Laura for making our buying experience a real pleasure. ~Rosena More

LAURA , is a delightful person Am very happy with the LAURA , is a delightful person Am very happy with the vehicle and Service I receive. Completely satisfying Experience !! I'm willing to tell m LAURA , is a delightful person Am very happy with the vehicle and Service I receive. Completely satisfying Experience !! I'm willing to tell my friend & family ... More

Laura was great in recognizing many need in buying the kind of car mangy son wanted. She had in depth knowledge of the car I was looking for and efficiently matched my need. My wife and I change cars ev kind of car mangy son wanted. She had in depth knowledge of the car I was looking for and efficiently matched my need. My wife and I change cars every two years, Laura is the best sales person in my car buying history of 20 years.Most amazing part of Laura's professionalism is her follow up after she sold a car to me. She still has maintained the same level of professionalism after the sale, this is a rare quality to observe. I would recommend Laura for anyone who wants to enjoy the car buying experiance. More

Frank, provided excellent service and patience. The overall experience was very good. His followup skills were very good as well. We would purchase from this dealer again if the opportunity presented overall experience was very good. His followup skills were very good as well. We would purchase from this dealer again if the opportunity presented itself. More