Mercedes-Benz of Pompano

Took my car in for scheduled warranty work and confirmed in advance that they had the parts so I scheduled the work. My warranty notice said the work should take 1 hour. When I arrived for my appointment in advance that they had the parts so I scheduled the work. My warranty notice said the work should take 1 hour. When I arrived for my appointment I was told it would take a couple hours because the work was "new" so I was given a lyft ride home. When I called for a status mid-day I didn't get a response and had to chase down my service representative. Turns out the work ended up taking all day, so I was without a car all day. The dealership did send a lyft to pick me up when the work was done and it seems like the work was done satisfactorily. If expectations had been set properly when I called to make the appointment or drop off the car this would have been a better experience. More

This is the Best Mercedes dealership! From sales to service- they are top notch!! Even without an appointment they are so accomodating!! The service department is fast, honest and courteo From sales to service- they are top notch!! Even without an appointment they are so accomodating!! The service department is fast, honest and courteous! Honestly the service department here is why I keep buying Mercedes! They are the BEST!! More

Umut was an excellent and patient seller. He took the time to explain, show the car. Thank you for such a great first experience buying a SUV at this dealer. He took the time to explain, show the car. Thank you for such a great first experience buying a SUV at this dealer. More

I highly recommend Mercedes Benz of Pompano as the Service Dept and Ms Moore are always pleasant & eager to be of assistance. Service Dept and Ms Moore are always pleasant & eager to be of assistance. More

Very smooth and professional service appointment, everything was done just right and in a friendly way, Thanks Richard everything was done just right and in a friendly way, Thanks Richard More

Fernando Londoño is the Best, he help me with all the process of gerring my New car and beyond! process of gerring my New car and beyond! More

Courteous, knowledgeable and professional is the only way to describe Mr. Gorgioski. The excellence of service was one of the reason why we are devoted owners of Mercedes. to describe Mr. Gorgioski. The excellence of service was one of the reason why we are devoted owners of Mercedes. More

Anya is always efficient and courteous. She always goes above and beyond what is expected in her job. She always goes above and beyond what is expected in her job. More

Definitely no communication, a brand new car, taken to service after a week of purchase. After canceling all of my appointments I get home just to find out that the issue was still there. I’m very upset service after a week of purchase. After canceling all of my appointments I get home just to find out that the issue was still there. I’m very upset needless to say. More

Always a pleasure to go in for service. Courteous, knowledgeable, accommodating and on time. Can't ask for more than that. Bradley is great at personal service. Courteous, knowledgeable, accommodating and on time. Can't ask for more than that. Bradley is great at personal service. More