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Mercedes-Benz of Pompano
Pompano Beach, FL
604 Reviews
For Pompano Beach area residents, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Pompano. Our state-of-the-art showroom features an impressive selection of the latest new models, as well as a large inventory of other pre-owned vehicles for sale. Whether you're interested in a Mercedes-Benz for the first time, or are a long time owner, we look forward to seeing you at Mercedes-Benz of Pompano!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 604 reviews
October 03, 2022
Frank Alissa was , very pleasant & professional…. during hurricane…took a little longer and couldn’t get a part…will need to come back during hurricane…took a little longer and couldn’t get a part…will need to come back More
by fredalisnow
Employees Worked With
Frank Aliaga
September 30, 2022
Truly a pleasure to deal with Joe Viola the after sales director. His professionalism was outstanding. The work to my car was done in an excellent timely fashion even with Hurricane Ian looming. Will defin director. His professionalism was outstanding. The work to my car was done in an excellent timely fashion even with Hurricane Ian looming. Will definitely recommend to friends and family. More
by sarah evans
Employees Worked With
Joe Viola
September 26, 2022
Very unprofessional. Customer service is non-existent. Management team has no control over their associates. Be prepared to deal with emotional and violent associates. Ge Customer service is non-existent. Management team has no control over their associates. Be prepared to deal with emotional and violent associates. General manager has no sense of safety for his customers. General manager and management does not follow proper procedures for harassment and violence in the workplace. More
by Minion
Employees Worked With
Darnell
September 22, 2022
Service was performed in a great manner. The staff were very professional and caring. Even running our to let the Lyft driver know where I was located. As a senior with limited mobility t The staff were very professional and caring. Even running our to let the Lyft driver know where I was located. As a senior with limited mobility this was greatly appreciated. More
by boykinlouis
Employees Worked With
Brandon
September 22, 2022
Overall very poor experience . We had our car towed into the facility. It took two days for the dealer to call and tell us what was wrong . Then we waited 7 days for the part. Over We had our car towed into the facility. It took two days for the dealer to call and tell us what was wrong . Then we waited 7 days for the part. Overall 10 days in the shop. No loner. Had a hard time reaching our service advisor. Call staff was rude. Found out the dealer outsources to a call center so they only send emails for follow up. Would not recommend! More
by 123
Employees Worked With
service
