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Mercedes-Benz of Pompano

Pompano Beach, FL

Overview
Reviews
4.4
611 Reviews
For Pompano Beach area residents, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Pompano. Our state-of-the-art showroom features an impressive selection of the latest new models, as well as a large inventory of other pre-owned vehicles for sale. Whether you're interested in a Mercedes-Benz for the first time, or are a long time owner, we look forward to seeing you at Mercedes-Benz of Pompano!
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350 West Copans Road

Pompano Beach, FL

33064

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Showing 611 reviews

May 01, 2023

Great experience. Frank is always easy to work with. Nice waiting area and quick and easy service experience. More

by Facilities
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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May 04, 2023 -

Mercedes-Benz of Pompano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 30, 2023

Left my car on Monday morning per appointment booked. Did no go into the shop until Thursday because of technician shortage and staff training. Was only able to collect my car Friday. Without notice, I w More

by martin.lord
Purchase Time
Recommend Dealer
No
Employees Worked With
Bradley
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May 04, 2023 -

Mercedes-Benz of Pompano responded

Hi Martin, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-4832. We hope to hear from you.

April 29, 2023

Service has continually been excellent Anja is very dependable as is her backups when she is available More

by Lewiscpell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anja
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May 01, 2023 -

Mercedes-Benz of Pompano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. If you ever need help, just give us a call. Happy motoring!

April 28, 2023

Friendly, professional and helpful. Our sales agent Abe was meticulous in telling us about the cars from price to value to operation. More

by Binder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abe Pourghassiem
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May 01, 2023 -

Mercedes-Benz of Pompano responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2023

Beyond disappointed with the quality of the vehicle I received and lack of service. Communications were extremely poor. Salesman was very unprofessional and dishonest. Will never buy another CPO MB from More

by Tony N
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Umut Gurbuz
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May 01, 2023 -

Mercedes-Benz of Pompano responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pompano take our reviews very seriously. If you'd like, please contact our General Manager at (954) 644-4832. We'd appreciate the chance to make your experience a positive one.

April 26, 2023

Excellent customer service Service advisor knowledgeable,,honest and pleasant. Appointment within a week and a quality loaner car More

by tacobello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Markoff
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May 01, 2023 -

Mercedes-Benz of Pompano responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 24, 2023

Easy to schedule, great communication with our service advisor. Car was ready at the tune promised More

by jke728
Recommend Dealer
Yes
Employees Worked With
Haden
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Apr 27, 2023 -

Mercedes-Benz of Pompano responded

Hi, thank you for your positive review. We're happy to have been of service to you. We hope to see you soon!

April 24, 2023

First service at this dealership, very impressed with efficiency of the staff and process to schedule service More

by Brian T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Ramos
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Apr 27, 2023 -

Mercedes-Benz of Pompano responded

Hi Brian, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 21, 2023

Good explanation on service required both verbally and in writing. work completed on time pick up was quick and easy. More

by GRL56
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Apr 24, 2023 -

Mercedes-Benz of Pompano responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 16, 2023

After 3 days the app still not working they said that happen in others Mercedes Unbelievable More

by Mariano
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank aguiar
Report | Print
Apr 21, 2023 -

Mercedes-Benz of Pompano responded

Hi Mariano, thank you for taking the time to leave us feedback. Please call our General Manager at (954) 644-4832 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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