Mercedes-Benz of Pompano

I had previously purchased a new Mercedes from this dealership 6 years previously and had all of my service completed here as well. I decided to start the process of purchasing a new Mercedes. From the dealership 6 years previously and had all of my service completed here as well. I decided to start the process of purchasing a new Mercedes. From the moment I entered the dealership, they were very professional and accommodating. I had presented a nationally advertised special on an AMG that I had found in the showroom. They honored the ad and also gave me a very fair amount for my other AMG. More

This the second car I’ve purchased from this incredible dealership. Truly professional in ever way . Highly recommend them to all my friends. dealership. Truly professional in ever way . Highly recommend them to all my friends. More

everything was smooth and easy--would highly recommend. As always thank you Armando. See you with the next one. As always thank you Armando. See you with the next one. More

A horrible experience! While Harold was very pleasant prior to the sale, he became very contentious and unfriendly when confronted with the issues I faced with my purchase. While Harold was very pleasant prior to the sale, he became very contentious and unfriendly when confronted with the issues I faced with my purchase. I purchased a $200k car with a faulty windshield wiper, leaking trunk and damaged underguard. Harold was VERY rude and unwilling to accept any responsibility, and so was the Service Manager (even MUCH worse). Thanks to Eddie, the Sales Manager, who indeed acted like a Mercedes Benz representative. The financing experience was also VERY pleasant, and truly reminds me of why Mercedes and its tenets (when showcased by the right representation) continues to be the flagship of luxury car purchasing. Upon keeping my car (after the purchase) for close to two weeks, my car could not be located at time of pick up. Not only does the published online hours show Saturdays opening at 7am, the service department indeed opens at 8am. So, 2 weeks to get my new purchase, a long drive from Naples to Pompano Beach, an hour wait, and the inability to find my car has made this my worst of my 9-Mercedes car purchasing life. Upon eventually finding my car, there was no paperwork signed indicating what was done (even as I type), what was resolved, nor was there a follow-up call to apologize about my unpleasant experience(s). Needless to say, I will find another one of the MANY Mercedes venues to purchase my NEXT Mercedes. Rest assured, it will not be from Harold at Mercedes Benz of Pompano Beach, Florida. Not in this lifetime...or the next! More

The dealership was very nice, clean and spacious. All staff members that I came in contact with were very courteous and engaging. All staff members that I came in contact with were very courteous and engaging. More

The dealership was very nice they treated us so good they were very professional and liable they were very professional and liable More

This is the sixth Mercedes I purchased and the third through this salesman. Truly a gentleman Many thanks through this salesman. Truly a gentleman Many thanks More

It was a good experience working with Anthony at the dealership to Lease the CLE300. dealership to Lease the CLE300. More

Scheduled a service more than a week in advance. Two days after dropping the car, called to follow up for a status update, just to be told that they haven't even started on the job and would be assi Two days after dropping the car, called to follow up for a status update, just to be told that they haven't even started on the job and would be assigning a tech soon. Why schedule an appointment just for a car to be sitting there doing nothing? This is an inconvenience for the customers. Very poor communication. If you are short staffed, simply reschedule the appointment. More