Mercedes-Benz of Owings Mills - Service Center

I want to thank you for your help with my situation. I appreciate your attentiveness to addressing the issues with my vehicle and assisting me and my wife with transportation until those issues were res I appreciate your attentiveness to addressing the issues with my vehicle and assisting me and my wife with transportation until those issues were resolved.  Great Job !!! More

Very clean, the salesperson Jay Woodson, very nice and quick to respond, very helpful. Great quick to respond, very helpful. Great More

Patricia Doelle is an exceptional service adviser who always takes her time to help with any issues your car may have. always takes her time to help with any issues your car may have. More

Ii had to bring the car in unexpectedly due to user error. Stephanie assisted with taking care of needs by providing great customer service and addressing my concerns. error. Stephanie assisted with taking care of needs by providing great customer service and addressing my concerns. More

Stephanie at Mercedes of Owings Mills is a pure Rockstar. She explains things to a simple form in order for me to understand. Trust has restored because I have had my doubts with previous Service Writers. Ve She explains things to a simple form in order for me to understand. Trust has restored because I have had my doubts with previous Service Writers. Very Organized and Cleaned waiting area…. More

Customer service was superb. Detailed explanation of repairs. Excellent. Very pleased. Awesome job. Thank you. Detailed explanation of repairs. Excellent. Very pleased. Awesome job. Thank you. More

Jay Woodson is amazing he has always answered and resolved all of my problems. Excellent customer service and very respectful. resolved all of my problems. Excellent customer service and very respectful. More

Jay was my service advisor and just saying he is awesome is not enough. This young man is exceptional!!! He provided me with customer service that should be modeled by other employees. From the moment I wal is not enough. This young man is exceptional!!! He provided me with customer service that should be modeled by other employees. From the moment I walked in to the time I left, He made me feel like I was at a top notch dealership. He provided top notch customer service. He deserves to be commended. Many Thanks 💯 More

Outstanding service . Employees friendly. Service rep Jay Woodson explained everything and answered all of my questions Employees friendly. Service rep Jay Woodson explained everything and answered all of my questions More

Service was great my agent Jay Woodson updated me on the entire process as they worked on my vehicle entire process as they worked on my vehicle More