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Mercedes-Benz of Orange Park

Jacksonville, FL

4.7
222 Reviews
Call Dealership (888) 722-9818

7018 Blanding Boulevard

Jacksonville, FL

32244

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222 Reviews of Mercedes-Benz of Orange Park

July 27, 2023

He is pleasure to recommend anybody at that dealership. the service was excellent. And I am extremely satisfied . More

by Pierre Monestine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Louis
Report | Print
Jul 27, 2023 -

Mercedes-Benz of Orange Park responded

Pierre, we're delighted to know you had an excellent experience at Mercedes-Benz of Orange Park. Thanks for recommending us and enjoy your new ride!

July 25, 2023

The sales and service teams at this dealership are top notch. Even the cafe team is amazing. Over the years, I have purchased 4 cars here. Three out of the four were through salesman Marc Miller. I fin More

by Colonel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Miller
Report | Print
Jul 26, 2023 -

Mercedes-Benz of Orange Park responded

We're delighted to know that Marc and the rest of our team at Mercedes-Benz of Orange Park have consistently provided you with top-notch service. We appreciate your loyalty over the years and look forward to serving you in the future!

July 20, 2023

Top notch facility, service, expertise. Customer care. Even the car wash was good. Highly recommended. More

by George
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rodney
Report | Print
Jul 21, 2023 -

Mercedes-Benz of Orange Park responded

George, thank you for the kind words and recommendation! We're glad to hear that your experience at Mercedes-Benz of Orange Park was top-notch. Drive safely, and we hope to see you again in the future!

July 17, 2023

Bad experience, I would never take my car back here. Not Mercedes level service. Nobody around to help, then act like they're doing you a favor at the cashier. No loaner cars available. My origi More

by Dianenj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ted who was at lunch when I tried to pick up vehicle
Report | Print
July 13, 2023

Outstanding service from Mike true professional in every since of the word. Thanks for a great job More

by woods1321
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jul 14, 2023 -

Mercedes-Benz of Orange Park responded

We are so glad to hear that Mike demonstrated our commitment to professionalism and top-quality service. Thank you for choosing Mercedes-Benz of Orange Park.

July 12, 2023

The service is very organized and professional S a customer they really take care of u More

by Tuckerisaac2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zarinea
Report | Print
Jul 13, 2023 -

Mercedes-Benz of Orange Park responded

Thank you for sharing your positive experience with Mercedes-Benz of Orange Park! We look forward to assisting you again in the future.

July 06, 2023

My car was dropped off on a Monday at 7 am. I needed a radio diagnostic. As of Thursday’s 12:00. I demanded my car back in the same condition as Monday no radio. I was extremely angry. No expla More

by Teresea Downceroux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aj
Report | Print
Jul 07, 2023 -

Mercedes-Benz of Orange Park responded

Teresea, I apologize for the delay and lack of communication regarding your radio diagnostic. We understand how frustrating this must have been for you and are sorry for the wait. I would like to personally assist you with this matter and see how we can improve your 2-star rating, so please reach out to me at your earliest convenience. Thank you, Josh Tanner - Service Manager - (904) 777-5900

July 03, 2023

Ted is very knowledgeable, always professional and outstanding customer service…he had been my service advisor for over 15 years and he never leave any information/advice to be wonder by the customer… More

by deleons01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Kapreos
Report | Print
Jul 05, 2023 -

Mercedes-Benz of Orange Park responded

Thank you for the wonderful review! We're so glad to hear that Ted has provided you with exceptional service over the years. We appreciate your loyalty and look forward to serving you for many more years to come at Mercedes-Benz of Orange Park!

June 19, 2023

This is an awesome dealership that always has outstanding customer service! While getting my car serviced today my family and I loved how we were able to have lunch served to us while waiting on my car servi More

by Dr.B
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rodney Rivers
Report | Print
Jun 20, 2023 -

Mercedes-Benz of Orange Park responded

We're so glad to hear that you had a great experience at Mercedes-Benz of Orange Park and enjoyed the outstanding customer service. We'll be sure to pass along your kind words to Rodney — he's a valuable member of our team! We look forward to providing you with the same level of service for many years to come.

June 17, 2023

The service was excellent . I would highly recommend this dealership to my friends and family. Rodney is the best More

by Joseph. Dorsey 2089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rivers, Rodney
Report | Print
Jun 19, 2023 -

Mercedes-Benz of Orange Park responded

Joseph - It was our pleasure to complete your vehicle's service! Rodney and the Mercedes-Benz of Orange Park team thank you for your business and wish you safe travels down the road!

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