Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

You spend a few hours to buy a car and a lifetime in the service dept. Frank the manager and team are outstanding. I stepped away from the Mercedes brand for a short time but could not duplicate the experie service dept. Frank the manager and team are outstanding. I stepped away from the Mercedes brand for a short time but could not duplicate the experience or knowledge we always received from them so sold our vehicle and we ended up back in a Mercedes and after two years it is still the same level of excellence and service from parts and service. This service dept is literally the reason I own two Mercedes now More

Prompt response to vehicle service, updates and follow up. Recommend this dealership to any one, thank you up. Recommend this dealership to any one, thank you More

Very courteous and welcoming staff and the service time was quick. I loved that they did a courtesy wash!! was quick. I loved that they did a courtesy wash!! More

Nothing but total professionalism and great people and I love it I will buy all my cars from them and them only. Excellent service love it I will buy all my cars from them and them only. Excellent service More

Everything went smoothly when I bought my car at Mercedes-Benz of Orange County. Adenike was a great salesperson. She was professional, knowledgeable and courteous. I would highly recommend her. Mercedes-Benz of Orange County. Adenike was a great salesperson. She was professional, knowledgeable and courteous. I would highly recommend her. More

Service department staff is courteous and knowledgeable. Responds with updates and progress reports promptly with quick diagnosis. Repairs made by certified technicians to vehicle manufacturers specificatio Responds with updates and progress reports promptly with quick diagnosis. Repairs made by certified technicians to vehicle manufacturers specifications. More

Appreciate the timeliness in which they responded and took care of our service. Video updates were really informative. took care of our service. Video updates were really informative. More

Always professional. Always cordial. Always knowledgeable. Always personable. Hospitable. Always clean. Great communication. Answers all questions. Always cordial. Always knowledgeable. Always personable. Hospitable. Always clean. Great communication. Answers all questions. More

Service rep was very professional and helpful. I was made aware of the status of my service at all times. I plan to use this service center in the future as I was very pleased with the overall e I was made aware of the status of my service at all times. I plan to use this service center in the future as I was very pleased with the overall experience. More

Very thorough in the work. Explained thoroughly in detail the work to be done. Extremely accommodating. Explained thoroughly in detail the work to be done. Extremely accommodating. More