Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Great service. Great Customer service. Only come to this dealership when I need service because there are none in NC where I live and I visit NY a few times a year. Great Customer service. Only come to this dealership when I need service because there are none in NC where I live and I visit NY a few times a year. Other dealerships near my home are terrible. So it is always worth the trip to come to Mercedes-Benz of Orange County. More

I was having issues with my car and I paid to get it diagnosed but still had the same issue. Frank took over my account and got it all taken care of. diagnosed but still had the same issue. Frank took over my account and got it all taken care of. More

Will like to add that my experience with the performance that the technician done on my vehicle was EXCELLENT and completed in timely fashion that the technician done on my vehicle was EXCELLENT and completed in timely fashion More

Scott B and the guys were very professional, kind and attentive. I appreciate the video showing the work done on my car. attentive. I appreciate the video showing the work done on my car. More

Very holistic service starting with Frankie ! Everyone is very helpful and cordial . It toke a long Time but the end result was excellent ! Everyone is very helpful and cordial . It toke a long Time but the end result was excellent ! More

They did an awesome job glad I came there to have my car inspected you might want to reduce the minimum word of 15 on this survey inspected you might want to reduce the minimum word of 15 on this survey More

Courteous, professional, excellent service. The sales organization is very professional and answers all the questions you have. the service organization keeps you informed on the progress of The sales organization is very professional and answers all the questions you have. the service organization keeps you informed on the progress of the work being performed on your vehicle with Videos. More

The service was excellent! !! I came to the dealership and was immediately provided assistance including getting a loaner vehicle.. The dealership has excellent customer service !! I came to the dealership and was immediately provided assistance including getting a loaner vehicle.. The dealership has excellent customer service. More

The team is fantastic. Both Caiya and Frank make me feel as if I am family. Both Caiya and Frank make me feel as if I am family. More

Very happy I was able to get a last minute appointment on a Saturday. Everyone was very accommodating. The video of my car inspection was a great addition to my service! a Saturday. Everyone was very accommodating. The video of my car inspection was a great addition to my service! More