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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
702 Reviews

702 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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March 23, 2023

The entire service department was very courteous and responsive. They even offered me coffee and snacks. More

by BFREEMAN.8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lodico, Caiya Davis
March 22, 2023

The staff is personable, professional, and courteous. They seem to always be in a very good mood, and have great dispositions. More

by disciplet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bateman, Caiya Davis
March 22, 2023

Great service and good service advisors , calm and peaceful environment. Gets job done fairly quickly More

by Antblee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
March 21, 2023

Very good service and Cater to my knees and what do I need to have done with the car More

by CARLP9990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger paulteta, Caiya Davis
March 18, 2023

Great dealership with excellent and friendly service. Quality workmanship and reasonable turnaround time with loaner cars available. More

by aplumer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis
March 18, 2023

Excellent service and staff. Caiya is friendly and professional, which is a huge help in unforeseen circumstances where emergency service is required. Thank you Caiya! More

by MRERNESTLAMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Pauletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
March 18, 2023

Ron Lodico was a great service adviser to work with. The waiting area was pleasant and clean and all of the staff I interacted with were pleasant and helpful. Great place to have your Mercedes serviced. More

by david.caviness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Lodico
March 18, 2023

The charged me 547. 00 for putting on lift making video and not clearing faults More

by JOE@GENTECHLTD.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie Devita
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2023

Frank Scott & his entire service team are the best I have ever encountered. They could not be be more professional, courteous & accommodating. They are the reason I will be buying my next car from this deale More

by LUGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy in the Service Drive - i look forward to seeing him when I arrive. A real gentleman. You could not have anyone better greeting your customers, Caiya Davis, Frank Scott
March 10, 2023

Always great and friendly service. Sales, service, financial and management personnel make this dealershop always a pleasure More

by rsperber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taccetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott and Ron in the service dept. Both outstanding, Walter Pensa
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