Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Caixa Davis is simply the best. .she facilitate everything perfectly..very professional and knowledgeable..perfect .she facilitate everything perfectly..very professional and knowledgeable..perfect More

I asked for the van to be waxed and it was not. I received a text saying it was ready and when I arrived to pick it up, I was told they are still drying it and I waited ~30 mins and it wasn’t waxed I received a text saying it was ready and when I arrived to pick it up, I was told they are still drying it and I waited ~30 mins and it wasn’t waxed- just washed. It was brought to me still dripping wet. More

My experience was great, especially in means of communication; anytime I asked questions I was able to receive responses quickly. communication; anytime I asked questions I was able to receive responses quickly. More

Mr. Scott Bateman, the agent whom I met, was extremely courteous, knowledgeable, and helpful. The work on my car was done at a reasonable speed with excellent workmanship and cleanliness. I will highly r courteous, knowledgeable, and helpful. The work on my car was done at a reasonable speed with excellent workmanship and cleanliness. I will highly recommend your services to all my Mercedes’ friends. Thank you. More

Caiya was very professional and kept me informed about how the work on my car was progressing and when the car would be ready to go. She made sure I knew about refreshments, met me at the door and escorte how the work on my car was progressing and when the car would be ready to go. She made sure I knew about refreshments, met me at the door and escorted me to the car. The car was clean when I picked it up. Very pleased with the service. More

Outstanding staff, service top notch and completed on time. Video produced of assessed concerns on vehicle. time. Video produced of assessed concerns on vehicle. More

Orange County Mercedes-Benz is a new in the area is convenient for me to go for service convenient for me to go for service More

Great service. Great Customer service. Only come to this dealership when I need service because there are none in NC where I live and I visit NY a few times a year. Great Customer service. Only come to this dealership when I need service because there are none in NC where I live and I visit NY a few times a year. Other dealerships near my home are terrible. So it is always worth the trip to come to Mercedes-Benz of Orange County. More

I was having issues with my car and I paid to get it diagnosed but still had the same issue. Frank took over my account and got it all taken care of. diagnosed but still had the same issue. Frank took over my account and got it all taken care of. More

Scott B and the guys were very professional, kind and attentive. I appreciate the video showing the work done on my car. attentive. I appreciate the video showing the work done on my car. More