Back

Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
666 Reviews

666 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Sort by
March 18, 2023

The charged me 547. 00 for putting on lift making video and not clearing faults More

by JOE@GENTECHLTD.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie Devita
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

Ron Lodico was a great service adviser to work with. The waiting area was pleasant and clean and all of the staff I interacted with were pleasant and helpful. Great place to have your Mercedes serviced. More

by david.caviness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Lodico
March 15, 2023

Frank Scott & his entire service team are the best I have ever encountered. They could not be be more professional, courteous & accommodating. They are the reason I will be buying my next car from this deale More

by LUGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy in the Service Drive - i look forward to seeing him when I arrive. A real gentleman. You could not have anyone better greeting your customers, Caiya Davis, Frank Scott
March 10, 2023

Always great and friendly service. Sales, service, financial and management personnel make this dealershop always a pleasure More

by rsperber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taccetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott and Ron in the service dept. Both outstanding, Walter Pensa
March 09, 2023

I would like to say thank you to the staff of this dealership and the service center for addressing my problem in a prompt and timely manner. The personnels are kind and courteous. Thank you Mercedes- More

by jovillanueva0226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Makofsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
March 09, 2023

Service is outstanding! I would recommend this dealership to my friends and family. Thank you. More

by PLM17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
March 04, 2023

Nice people. Clean and neat. Scott Bateman was easy to work with and a great communicator More

by SRPHYSED
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bateman , Caiya Davis
March 04, 2023

Very good customer service. Very excellent service. I would recommend to others to use this location. I am very pleased with the service. Thank you very much. Job well done. More

by ANNEMARIE.BEECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lodica
March 03, 2023

Everyone is friendly and welcoming at the place of business, Orlando in the parts department is the BEST!!! Thank you. More

by MsChery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
March 02, 2023

Everyone is very nice and professional. My car service was quick and easy. My car drives so much better. More

by MOYA.BERENICE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cruver and Scott Bateman
...
63
...