Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Appreciate the way they explained me everything and the way they worked on my vehicle way they worked on my vehicle More

It was a good experience like I had before. Frank was excellent. The gentleman who work on my car was thorough. Frank was excellent. The gentleman who work on my car was thorough. More

Everything was handled quick and professionally they also handled my NYS inspection with no issues handled my NYS inspection with no issues More

I absolutely love coming to this dealership. The customer service is amazing. Caiya Davis is awesome. She is always available to assist me whenever I have any questions or concerns. The customer service is amazing. Caiya Davis is awesome. She is always available to assist me whenever I have any questions or concerns. More

Friendly staff. Always able to answer my questions. Clean atmosphere. Helpful from the time I arrive until I get my keys returned after servicing. Excellent customer Always able to answer my questions. Clean atmosphere. Helpful from the time I arrive until I get my keys returned after servicing. Excellent customer service More

Amazing service and great customer service. It’s a pleasure going there and being treated so well. It’s a pleasure going there and being treated so well. More

It took 2 days and a half to complete a B service. ....no loaner was given due to the fact that their are non available...the T on my turbo symbol was not replaced...never received a returned call. .ex ....no loaner was given due to the fact that their are non available...the T on my turbo symbol was not replaced...never received a returned call. .expressed not to wash my...the car was wash...will not be using orange county mercedes benz again... More

The worst garage management and Michanic’s no experience and if you call me I will explain my situation the car was sitting in the repair shop for one month for diagnostic I take my car for second opinio and if you call me I will explain my situation the car was sitting in the repair shop for one month for diagnostic I take my car for second opinion the Michanic at the gas station he fix the car in 2 hours and I send the video to Cayla Davis the service advisor she was shocked I complain but no one returned my calls and also I got charged 1934.00 diagnostic’s please feel wto call me any time thanks More

Send me this when I finally get my car and the calls I’ve been waiting for. I would appreciate if I get a call from the Manager there. Never expected such service from a top notch car dealer. Unhappy custome been waiting for. I would appreciate if I get a call from the Manager there. Never expected such service from a top notch car dealer. Unhappy customer. More

Good customer service but I was deterred from buying tire and wheel service when I bought the car 2 years ago and could've used it twice since then and wheel service when I bought the car 2 years ago and could've used it twice since then More