Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Very happy I was able to get a last minute appointment on a Saturday. Everyone was very accommodating. The video of my car inspection was a great addition to my service! a Saturday. Everyone was very accommodating. The video of my car inspection was a great addition to my service! More

Caiya has been extremely helpful and understanding. She has guided me through the whole process while my car was in her care. Her customers service skills are first rate. She has guided me through the whole process while my car was in her care. Her customers service skills are first rate. More

I’m very pleased with the results of having my car serviced at your dealership all of the employees are most helpful and courteous in the car came back in wonderful condition clean and runs well. serviced at your dealership all of the employees are most helpful and courteous in the car came back in wonderful condition clean and runs well. More

I don’t understand why they give people appointments that are supposed to be 1-2 hours and they end up taking 2-3 days without giving you a loaner. It happens every time my husband and I get our car serviced are supposed to be 1-2 hours and they end up taking 2-3 days without giving you a loaner. It happens every time my husband and I get our car serviced there. It is completely ridiculous. You would think a company as prestigious as Mercedes Benz would take care of their customer’s - not this service department. It is only the service departments the sales department is is phenomenal! More

The entire service department was very courteous and responsive. They even offered me coffee and snacks. responsive. They even offered me coffee and snacks. More

Great service and good service advisors , calm and peaceful environment. Gets job done fairly quickly peaceful environment. Gets job done fairly quickly More

The staff is personable, professional, and courteous. They seem to always be in a very good mood, and have great dispositions. They seem to always be in a very good mood, and have great dispositions. More

Very good service and Cater to my knees and what do I need to have done with the car need to have done with the car More

Excellent service and staff. Caiya is friendly and professional, which is a huge help in unforeseen circumstances where emergency service is required. Thank you Caiya! Caiya is friendly and professional, which is a huge help in unforeseen circumstances where emergency service is required. Thank you Caiya! More

Great dealership with excellent and friendly service. Quality workmanship and reasonable turnaround time with loaner cars available. Quality workmanship and reasonable turnaround time with loaner cars available. More