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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
666 Reviews

666 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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April 07, 2023

Orange County Mercedes-Benz is a new in the area is convenient for me to go for service More

by AmeliaAbbott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman - service consultant
April 07, 2023

Great service. Great Customer service. Only come to this dealership when I need service because there are none in NC where I live and I visit NY a few times a year. More

by PAMELAROSELEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

I was having issues with my car and I paid to get it diagnosed but still had the same issue. Frank took over my account and got it all taken care of. More

by YAKESHIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
April 06, 2023

Will like to add that my experience with the performance that the technician done on my vehicle was EXCELLENT and completed in timely fashion More

by GERARD.WILSON45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
April 06, 2023

Scott B and the guys were very professional, kind and attentive. I appreciate the video showing the work done on my car. More

by OPAL474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johney
April 01, 2023

Very holistic service starting with Frankie ! Everyone is very helpful and cordial . It toke a long Time but the end result was excellent ! More

by dtwc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
March 31, 2023

They did an awesome job glad I came there to have my car inspected you might want to reduce the minimum word of 15 on this survey More

by GIANNUZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

Courteous, professional, excellent service. The sales organization is very professional and answers all the questions you have. the service organization keeps you informed on the progress of More

by luckylou30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Paccione
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2023

The service was excellent! !! I came to the dealership and was immediately provided assistance including getting a loaner vehicle.. The dealership has excellent customer service More

by saudah1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis
March 26, 2023

The team is fantastic. Both Caiya and Frank make me feel as if I am family. More

by Glc3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis, Frank Scott
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