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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
666 Reviews

666 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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April 12, 2023

Scott was extremely helpful and courteous. Very happy with the service. I would recommend again More

by EDUFFELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
April 12, 2023

Even though we moved further away, we continue with MBOC because of the excellent service. More

by B.SHOOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The two girls at the reception desk are always very kind and helpful. , Caiya Davis
April 12, 2023

Service advise had found problem and help me to understand . Excellent clean and friendly workers More

by DHIRUPATEL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis
April 12, 2023

Upon getting a flat tire, Ciara and Frank immediately jumped on getting repaired. Was extremely impressed with urgency. Also contacted tire insurance company on my behalf and no out of pocket expenses. More

by Randreala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
April 12, 2023

Caixa Davis is simply the best. .she facilitate everything perfectly..very professional and knowledgeable..perfect More

by WPCANTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
April 11, 2023

My experience was great, especially in means of communication; anytime I asked questions I was able to receive responses quickly. More

by KIRKGERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mykola (Nick) Peresunko
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

I asked for the van to be waxed and it was not. I received a text saying it was ready and when I arrived to pick it up, I was told they are still drying it and I waited ~30 mins and it wasn’t waxed More

by VILLEGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caiya Davis
April 08, 2023

Caiya was very professional and kept me informed about how the work on my car was progressing and when the car would be ready to go. She made sure I knew about refreshments, met me at the door and escorte More

by LWRANSOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis
April 08, 2023

Mr. Scott Bateman, the agent whom I met, was extremely courteous, knowledgeable, and helpful. The work on my car was done at a reasonable speed with excellent workmanship and cleanliness. I will highly r More

by ISKANDERAMGAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
April 07, 2023

Outstanding staff, service top notch and completed on time. Video produced of assessed concerns on vehicle. More

by mskates45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis
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