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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
666 Reviews

666 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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May 03, 2023

Very professional, helpful and they make everything very convenient for me when it comes to getting my car serviced. I love the fact that they wash and clean my car after they service it. More

by fabiolatolbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taccetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023

I really appreciate the service dept Frank DeVita always goes above & beyond to ensure my happiness with the whole service experience....... More

by GRON765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

Frankie DeVita is the best. He's always extremely helpful with all of Crown Castle fleet vehicles. Class act! More

by DEAN.HYDOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alix Grubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benzel Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott, Walter Pensa
May 02, 2023

Had no problem when I took my vehicle to get serviced. was treated very nice More

by u4lunch10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
May 02, 2023

Appreciate the way they explained me everything and the way they worked on my vehicle More

by shubhamdarji1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
May 02, 2023

It was a good experience like I had before. Frank was excellent. The gentleman who work on my car was thorough. More

by CHOWDHURYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023

Everything was handled quick and professionally they also handled my NYS inspection with no issues More

by LANETTE.FREEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bateman, Caiya Davis
April 30, 2023

Friendly staff. Always able to answer my questions. Clean atmosphere. Helpful from the time I arrive until I get my keys returned after servicing. Excellent customer More

by PINK721@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Frank
April 30, 2023

Amazing service and great customer service. It’s a pleasure going there and being treated so well. More

by Dhicksaaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott in service took care of me today - he was amazing. , Caiya Davis
April 30, 2023

I absolutely love coming to this dealership. The customer service is amazing. Caiya Davis is awesome. She is always available to assist me whenever I have any questions or concerns. More

by MSIMMONS0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
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