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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
666 Reviews

666 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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June 16, 2023

Always get great service when I bring my car to the Orange County my location More

by MESKIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis
June 16, 2023

Dealer took care of service maintenance quickly and efficiently. Loaner car process also was easy. More

by SANDRADKV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Service was done in the time stated at drop off. Loaner vehicle was excellent!! Thank you!! More

by KPHOTELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Excellent service. The service took much longer than expected but I had I loaner car so that made it a bit easier. More

by dads vet
Recommend Dealer
Yes
Employees Worked With
Caiya Davis, Caiya Davis
June 14, 2023

Friendly staff. Very professional. The work on my car is always done right. Repeat customer. More

by ART2214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis
June 11, 2023

The service was good, but there was a four day delay in servicing my car. More

by YVPETERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Luxury cars, unparalleled quality, exceptional service, and a name that sets the standard in automotive engineering. More

by S.thezan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
May 29, 2023

Good communication and discussion of work that needed to be performed. Always a good experience at Mercedes of Orange County More

by RYAN@TAKEFLIGHTOC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benzel Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
May 29, 2023

Scott Bateman has been really good to us. Thank you all for all your help. More

by CANDYCANE2041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
May 27, 2023

Very slow with a simple recall 10 days to complete . Poor communication in keeping me aware of why it was taking so long . More

by REYLE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caiya Davis
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