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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
666 Reviews

666 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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July 06, 2023

I like the dealer. So far they have been trustworthy and have answered any questions we did have. More

by Rrwr2001
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Caiya Davis
July 06, 2023

Everything was excellent, thank you for providing such a wonderful service See you soon! Thank you! More

by esther.joachim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott
July 05, 2023

The dealership is clean and everyone is friendly. The service team took care of my vehicle and explained what service my vehicle was getting More

by LISAGASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alix Grubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benzel Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott, Walter Pensa
July 02, 2023

Frankie took care of my car and solved all mechanical issues. He kept in communication and was wonderful as my mother was undergoing heart surgery. He was more than compassionate and professional. My ca More

by CAMARO9510950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
July 02, 2023

I had the pleasure to work with Josephine. She was lovely. From the moment we walked in we told her exactly what we was looking for. We found the car at a different dealership. And she made th More

by floresnataly84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josephine
July 01, 2023

The changing the prices with each different person is unpleasant..very rude over the phone when presented with different prices. More

by CWLARIOS81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott bretman is a rude and disgusting attitude, no patience to explain or treat people!!!!
July 01, 2023

Great people to work with knowledgeable and friendly. . wouldn't take my car anywhere else. More

by JONJON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mykola (Nick) Peresunko
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

Friendly, everyone was attentive Welcoming, from Biginin to end. Will go back for sure. Thanks More

by MESODY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott
June 29, 2023

Great service excellent people no issues will alway use Mercedes of Orange County thank you More

by estolowski
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott, Caiya Davis, Frank Scott
June 27, 2023

Great and clean environments. The sale consultant Victor Vazquez is the best person that I ever dealt with. He is unlike the typical sales rep. He is nice, friendly, and patient. More

by DAVID
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Victor vazquez
Jun 28, 2023 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for taking the time to share your positive experience with us! We greatly appreciate your kind words. We're thrilled that Victor provided exceptional service and made the process smooth for you. Our team strives to ensure our customers have a seamless and enjoyable experience. It's wonderful to know that Victor took the time to explain all the car features to you in detail. We believe that understanding the features of your new car is essential for a satisfying ownership experience, and we're glad Victor went above and beyond to assist you. Regards, Michael Hill mhill@benzelbusch.com

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