Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
Harriman, NY
702 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
Great personality. Was patient with the conflict that was presented to him and resolved the issue. Was patient with the conflict that was presented to him and resolved the issue. More
Worst and disturbing experience now. I have been told to receive my registration within 4 to 5 weeks, it’s been 6 weeks now and I have been trying to call and contact on email to Merc I have been told to receive my registration within 4 to 5 weeks, it’s been 6 weeks now and I have been trying to call and contact on email to Mercedes Benz Orange County for past 1 week. No one from sales and finance contacting me, always I end up in voice mail and even after leaving voice mail no one calls back. Even if there was a delay in registration the dealership should have called themselves to resolve and inform me since they have signed the contract with me. Naqi Agha 9716016559 More
Service advisor and technician were helpful and knowledgeable. They went above and beyond to make sure my car was taken care of. I watched the tech actually check on the bottom plastic shield and r knowledgeable. They went above and beyond to make sure my car was taken care of. I watched the tech actually check on the bottom plastic shield and replace missing fasteners. Taking care of The little things has made me a repeat customer. More
Scott is amazing and goes above and beyond . Service is always the best . Thank you ! Service is always the best . Thank you ! More
I am delighted with the service and the staff. Always working to please the customer's needs. Frankie Devita is always willing to go the extra mile as a service rep. Always working to please the customer's needs. Frankie Devita is always willing to go the extra mile as a service rep. More
I was very happy with the service. Everyone who worked with me was great and very helpful Everyone who worked with me was great and very helpful More
Very professional staff and excellent customer service. I drove 40 miles to this particular dealership when there are closer dealerships. Always get great service I drove 40 miles to this particular dealership when there are closer dealerships. Always get great service More