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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
732 Reviews

732 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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February 13, 2025

The dealership is very nice and friendly, A helpful and a comfortable place to wait for your vehicle hike it’s getting serviced, Easy to get a loaner car. More

by SHEILAA173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

Very nice and clean. personel very nice and helpful.Was a pleasant visit also good coffee.Keep it up More

by MIROSUHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

I was visiting from out of town and noticed sudden shaking and difficulty accelerating. I called and made appointment for next day Omar and staff got me and in diagnosed problem which was a cylinder More

by WGLAZIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Awesome service and very professional. knowledgeable of types of mb service for appropriate maintenance to fit customers vehicle and safety needs. More

by TJGVN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

I took my car there for the yearly service & NYS Inspection. My service advisor, E’mari, took me right away. He was very pleasant and professional. He gave me all the information I needed and the More

by JOSEPHINEMARIA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
E’mari Davis
February 05, 2025

Excellent and friendly service. Omar was knowledgeable, efficient and courteous with a sense of humor. As always, car was serviced and returned spotlessly clean. More

by JWEIR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Scott is very professional and through in explaining the service needs for my car. I really appreciate the loaner car service. More

by WAY.GREGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Great service and very accommodating. Definitely one of the best in business. Hope to do business again! More

by ZLAO427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taccetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Makofsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Pauletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Paccione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mykola (Nick) Peresunko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Malota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Mandile
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Even though my car got stuck on a car lift I was accommodated a loaner. Everyone was still professional. Thank you More

by DINERO670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : E. Davis 10 stars
January 27, 2025

Good work and service I was pleased with the results of my visit with dealership More

by JUSTCALLMEDUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.