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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
Harriman, NY
708 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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708 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
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March 08, 2024
Frank and the Service Team was professional, quick and accommodating. I always use MB of Orange County. accommodating. I always use MB of Orange County. More
by ELENA
Verified CustomerEmployees Worked With
March 07, 2024
Frankie and the staff were very friendly and accommodating. I was late getting to my appt but they took in my car and had me back on the road with a loaner vehicle in just a few minutes. accommodating. I was late getting to my appt but they took in my car and had me back on the road with a loaner vehicle in just a few minutes. More
by MATTHEW.BOURGEOIS
Employees Worked With
March 07, 2024
The staff was friendly. However, the service was mediocre. I got my 20K service and needed to replace the USB-C connection. Waited a couple of months for a loaner car whi However, the service was mediocre. I got my 20K service and needed to replace the USB-C connection. Waited a couple of months for a loaner car while the part was ordered. When the car was dropped off, got a call that they ordered the wrong part. Had to wait another week before I got my car back. No communication until the car is completed. More
by MARIAGIM
Employees Worked With
Omar
March 05, 2024
The service was exceptional. Starting with the initial appointment. When i dropped the and picked up Starting with the initial appointment. When i dropped the and picked up More
by mlavoile
March 04, 2024
Extremely disappointed on the time it took to get the repair done. Then other problems came up and was quoted a disturbing cost to repair. The cost of the repair was approx 3600. Parts and labor for ne repair done. Then other problems came up and was quoted a disturbing cost to repair. The cost of the repair was approx 3600. Parts and labor for new glow plugs. I was able to do the job in the driveway with mercedes parts for for 600 and in 45 min. xxx. Feel free to reach out to discuss. More
by TEDZAMP
Employees Worked With
March 01, 2024
The service was friendly, quick, professional and on time. The dealership is immaculate and welcoming. time. The dealership is immaculate and welcoming. More
by aplumer
Employees Worked With
February 29, 2024
Mercedes Benz of Orange County has been a delight to deal with as my car was down in a timely manor along with great communication skills. with as my car was down in a timely manor along with great communication skills. More
by phelpsstacy73
February 29, 2024
He a good worker he take care of his customers and make sure they are satisfied sure they are satisfied More
by DREKICKS
Employees Worked With
Other Employees :
Caiya Davis, Frank Scott
February 28, 2024
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by GIAARVEL
Employees Worked With
Other Employees :
Caiya Davis, Frank Scott
February 28, 2024
Thorough. Friendly service. I love the service video! It really helps to understand the service. Friendly service. I love the service video! It really helps to understand the service. More
by LTKARINCHAK
Employees Worked With
Other Employees :
Caiya Davis, Frank Scott
