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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
666 Reviews

666 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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February 02, 2024

Professional and courteous and stellar service. Great experience as always. Thank you again! I luv my Benz More

by THELONGS373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a professional, courteous, and stellar service experience at Mercedes-Benz of Orange County. Regards, Michael Hill mhill@benzelbusch.com

February 02, 2024

Omar was a great representative of the brand, and made my experience seamless and easy. More

by GREGORYWJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar.
Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your feedback! We're thrilled to hear that Omar provided you with a seamless and easy experience! Regards, Michael Hill mhill@benzelbusch.com

February 02, 2024

Service rep was fantastic, took care of me right away fixed the problem didn't have to wait very long More

by PRODOC22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for sharing your experience! We're thrilled to hear that our service representative provided you with fantastic service at Mercedes-Benz of Orange County. Regards, Michael Hill mhill@benzelbusch.com

February 01, 2024

Great customer service and communication with client. Very knowledgeable and intentional about customers needs and questions. More

by KEVINROWE45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
January 31, 2024

Staff were very pleasant, warm and welcoming. Communicated very well on services needed and recommendations. More

by DESHAUNCOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott
January 31, 2024

Thank you Eric and Thomas for your professionalism and dedication!!! Your work has been outstanding !!! I appreciate your time and efforts …, Thank you , Lory More

by LORY620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Makofsky, Caiya Davis, Frank Scott, Walter Pensa
January 27, 2024

Nice clean new dealership state of the art equipment nice place to buy a car or have it serviced More

by CERG0425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Scott
January 26, 2024

Roger Pauletta is an outstanding salesman. He takes his time with his customers and doesn’t miss any details! More

by NICIKAMINU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Pauletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

Very welcoming and courteous. Nice showroom. Eric was friendly and personable and down to earth. From test ride to agreement on price and pick up of vehicle, it was a pleasant e More

by PANDE2
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Makofsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
January 25, 2024

As usual my service rep Frankie Devita was extremely helpful in getting my car serviced and back on the road. Great service! More

by EI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver was very helpful
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