Back

Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
715 Reviews

715 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Sort by
February 02, 2025

Great service and very accommodating. Definitely one of the best in business. Hope to do business again! More

by ZLAO427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taccetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Makofsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Pauletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Paccione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mykola (Nick) Peresunko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Malota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Mandile
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Even though my car got stuck on a car lift I was accommodated a loaner. Everyone was still professional. Thank you More

by DINERO670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : E. Davis 10 stars
January 27, 2025

Good work and service I was pleased with the results of my visit with dealership More

by JUSTCALLMEDUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Omar was great. Kept me informed while the repairs were being made and had a loaner car waiting for me when I arrived. More

by LEVLORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Even though my car is a 2010 C300, I was treated like it was brand new. Omar and the whole team were very professional. I was there specifically for tires and alignment, but was given a thorough inspectio More

by jjmargaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

The team of service technicians are knowledgeable and Frankie DiVito is a terrific service manager! More

by RCECCATTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

I need Help with my wipers. They replaced them fast and were so helpful. Service was great. More

by jenjenlynn312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

From start to finish Scott Bateman was superb! The initial intake was quick and easy, around 20 minutes total. I received a follow up call the next morning letting me know my warranty repair was a More

by MTMCCONICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Scott Bateman's customer service is outstanding. He communicates proactively and transparently. Briana was a pleasure to deal with as well. More

by JKELLAN16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Thanks great great service They picked up my car and brought it back and fixed all the things that needed to be done More

by Labbella01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
2
...