Mercedes-Benz of Oklahoma City

Broken part. Complete, on time and with an appreciated courtesy wash and vacuum. Time is my most valuable commodity so precise coordination is very important to m Complete, on time and with an appreciated courtesy wash and vacuum. Time is my most valuable commodity so precise coordination is very important to me. More

Perfect service Vehicle was picked up from my business on schedule and delivered on schedule..I was contacted by the service manager with updates and the services nee Vehicle was picked up from my business on schedule and delivered on schedule..I was contacted by the service manager with updates and the services needed. Vehicle was returner washed with a full tank of gas. Perfect! More

Service Marlenea is very efficient. Whenever I come in for service I feel very well taken care of! Marlenea goes above and beyond to get me in and out as qu Marlenea is very efficient. Whenever I come in for service I feel very well taken care of! Marlenea goes above and beyond to get me in and out as quick as possible. More

It was to fix my key battery again Key battery kept going out in every two weeks! 5 trips! This time they said it was a bent something in were the battery was & fix it. It was a differ Key battery kept going out in every two weeks! 5 trips! This time they said it was a bent something in were the battery was & fix it. It was a different a different person each time. from the service department to who ever was at the desk. Last time I left the car & battery with Lance. It is now fix. I hope, More

Warranty work They took care of the problem the first time. They always have a loaner ready for us. And the car is always washed and clean when we pick it up. They took care of the problem the first time. They always have a loaner ready for us. And the car is always washed and clean when we pick it up. More

Engine trouble light It took 3 visits for my husband but finally the Engine Light does not stay on! The staff at MB OKC treated him nicely. I didn't hear him complain. It took 3 visits for my husband but finally the Engine Light does not stay on! The staff at MB OKC treated him nicely. I didn't hear him complain. More

excellent service!! All personnel were courteous, nice waiting room that is stocked with drinks (water & coffee), and snacks. Nice seating room. The service advisors tr All personnel were courteous, nice waiting room that is stocked with drinks (water & coffee), and snacks. Nice seating room. The service advisors treats you like you're most important. More

Great Sales Team and Service Ron White is a great Sales person. Tim Allred went out of his way to make sure I received the best deal, Would recommend dealership to all. Ron White is a great Sales person. Tim Allred went out of his way to make sure I received the best deal, Would recommend dealership to all. More

Failure to take care of customer On September 12, 2017, I went to the service center to obtain an estimate for a cracked headlight. The service person I spoke with told me that he w On September 12, 2017, I went to the service center to obtain an estimate for a cracked headlight. The service person I spoke with told me that he would call me with the price to fix it and would check to find out if they could obtain a used one to replace it. I never received a call back from Mercedes of OKC. Subsequently, I have found another Mercedes repair shop to replace it. More

Great dealership that really cares We had a accident where two of our tires were blown out. The dealership got us roadside assistance, towing service and the use of a loaner vehicle. Th We had a accident where two of our tires were blown out. The dealership got us roadside assistance, towing service and the use of a loaner vehicle. They really care and the best experience we had ever had with a dealership. More