Mercedes-Benz of Oklahoma City

Service Experience I took my car in for the 10,000 mile service. I told them what needed attention. Mercedes is so well built that there wasn't much to check. They gave I took my car in for the 10,000 mile service. I told them what needed attention. Mercedes is so well built that there wasn't much to check. They gave me a loaner car and I was on my way. During the time they had my car they kept me informed on the progress they were making. The people in the service department are very nice and friendly. I recommend Mercedes of Oklahoma City if you are looking for a new or used car. More

Wonderful service I am very happy with the service I received. Very professional, competent and helpful. The waiting area is nice and clean. Makes waiting easier. Great I am very happy with the service I received. Very professional, competent and helpful. The waiting area is nice and clean. Makes waiting easier. Great job! More

Great service I wouldn’t trust any other facility to work on my Sprinter. After reading of others experiencing sub standard service I am glad Mercedes of OKC is ava I wouldn’t trust any other facility to work on my Sprinter. After reading of others experiencing sub standard service I am glad Mercedes of OKC is available with skilled Techs like Paul and service advisor Marelena. More

Amazing customer service! I just got done ordering a part (key that I lost) through Quentin in the Parts Department. I’ll start by saying that losing a key and not being able t I just got done ordering a part (key that I lost) through Quentin in the Parts Department. I’ll start by saying that losing a key and not being able to find your spare is bad enough, but when you have your child’s wheelchair in the trunk of your locked car, it makes it a little worse. So coming into the dealership, I was already tired and worn out from frantically searching for a key the past few days. As I walked in, I was greeted by Quentin, who was eager to help me. I explained what I did and what I needed and he quickly started the process of ordering a replacement key. While there, he was extremely friendly, which immediately changed my overall mood and how my week was going. I know people hate to visits dealerships, but MBOKC is not your average dealership, and Quentin is not your average employee. More

Out of town repairs Out of town with major problem to our car. We were able to have a loaner car & the major service was completed by next day. Out of town with major problem to our car. We were able to have a loaner car & the major service was completed by next day. More

2017 Mercedes C300 The dealership today has not replaced/repaired our windshield wipe motor. Please help we been to the dealership more than once for this safety hazard The dealership today has not replaced/repaired our windshield wipe motor. Please help we been to the dealership more than once for this safety hazard More

Excellent Customer Service/Beautiful & Efficient Facility If you own a Mercedes-Benz, you know that your car requires the upmost care for when there are problems or if you simply need an oil change. Everyone If you own a Mercedes-Benz, you know that your car requires the upmost care for when there are problems or if you simply need an oil change. Everyone in the facility is always eager to help and make sure you're doing good, whether you're waiting comfortably in the lounge area or getting a latte from their awesome Starbucks brew station, They always take care of me whenever I need an oil change or if i'm having warranty work done to my vehicle like I did at my most recent visit. If you are looking for a place who truly cares about their clients and provides a high quality service to your 'metal baby' then look no further than MB of OKC! More

Sales and service Sales staff work with the customer to accommodate their transportation needs including familiarities with options available on new 2019 MB models. Al Sales staff work with the customer to accommodate their transportation needs including familiarities with options available on new 2019 MB models. Also, service after sale is exceptional. More

Great service They always do a great job! Their new facility is incredible. They have markedly improved the experience in the last few years with new technology a They always do a great job! Their new facility is incredible. They have markedly improved the experience in the last few years with new technology and loaner cars. More

Great Experience This is a wonderful dealership! There extremely helpful and professionaly polite. I purchased my Mercedes at Mercedes of Oklahoma and it’s been a wond This is a wonderful dealership! There extremely helpful and professionaly polite. I purchased my Mercedes at Mercedes of Oklahoma and it’s been a wonderful experience, the service department is clean and organized and staffed with the best. More