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Mercedes-Benz of Oklahoma City

Edmond, OK

4.8
851 Reviews

14240 Broadway Extension

Edmond, OK

73103

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851 Reviews of Mercedes-Benz of Oklahoma City

January 12, 2019

personal attention, excellent on time service I am met at the door by my service supervisor, and processed for service within a few minutes. Loaner car brought up immediately. My car returned when More

by paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Allred, Randy Bednar, Ron White, Lance McHenry, Brooke Eixenberger
Jan 23, 2019 -

Mercedes-Benz of Oklahoma City responded

We truly appreciate your kind words! We are happy to have been able to help. Please let us know if there is anything else we can do to help.

January 06, 2019

Great experience from beginning and beyond! From purchase sales person, Debra, to service supervisors, including the first class loaner, love my car, love the service, love the dealership! Eve More

by Retro girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlenea (with Sprinter Van service) that’s why I shopped with MB OKC!, Debra Osborne, Craig Walker, Frank Charles, George Nicholson, Ron Clements, Quentin Lackey, Amie Price, Bill Paden
Jan 23, 2019 -

Mercedes-Benz of Oklahoma City responded

We truly appreciate your kind words! We are happy to have been able to help. Please let us know if there is anything else we can do to help.

January 04, 2019

Super team I am very pleased with the service at Mercedes in OKC. The people are very helpful and prompt. I recommend this service center very strongly More

by ZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Brown
Jan 04, 2019 -

Mercedes-Benz of Oklahoma City responded

Thank you for your kind words. We are happy to have been able to help.

January 04, 2019

overcharged for a battery that did not need to be replaced, The sevice attendant made now attempt to show me defective battery or the test results for the battery which was less than 6 months old. I had the car More

by SteveN723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Nicholson
Jan 11, 2019 -

Mercedes-Benz of Oklahoma City responded

Steven, Thank you for reaching out and letting us know about your experience. We would love to hear more about it and see what we can do to assist. We likewise would love the opportunity to see the vehicle so that we may undo what was done with the water marks. Please reach out to Bryon Hudgins our Service Manager or Scott Dounn our Service and Parts Director @ 405-236-1224.

December 31, 2018

Had work done while in travel status. Great service accommodating our compressed schedule while traveling in the area. We needed some service completed on a recently purchases Sprinter. K More

by Ringer21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlenea Steffens
Dec 31, 2018 -

Mercedes-Benz of Oklahoma City responded

We are glad we could help. We hope your travels were nice!

December 31, 2018

AWESOME James is best,,,, Before, during and after the sell! He continues to check in and ensure that everything is good with the car..... He is one of t More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Maltos
Dec 31, 2018 -

Mercedes-Benz of Oklahoma City responded

We are glad James could help! Please let us know if there is anything else we can do.

December 31, 2018

George Nicholson is the best! You guys ALWAYS take the best care of me. I have bought many cars from you and the service has always been great. And I thank you for that! More

by ousooner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Nicholson
Dec 31, 2018 -

Mercedes-Benz of Oklahoma City responded

Thank you for the kind words, we are happy we could help!

December 11, 2018

Back in Colorado.... A HUGE Thank you to Marlenea Steffens, Service Consultant and Paul Read, Service Tech at Mercedes-Benz of Oklahoma City. We were on the tail end of o More

by Colorado Travelers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Read, Service Tech, Marlenea Steffens
Dec 12, 2018 -

Mercedes-Benz of Oklahoma City responded

We are so glad Marlenea and Paul were able to help get you back on the road. We hope the rest of your trip was uneventful. Please let us know if there is anything else we can do to help!

December 06, 2018

Big Help as we Passed Thru Front tires out of alignment and 1000 miles from home. Called local dealer and Marlenea got us in the next day for new tires and alignment. She matc More

by Wc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Read, Marlenea Steffens
Dec 06, 2018 -

Mercedes-Benz of Oklahoma City responded

We are sorry you needed service while on the road, but are so glad our team and Marlenea were able to help! We truly appreciate your kind words.

November 13, 2018

MBOKC a symbol of excellence. Mercedes-Benz of Oklahoma City is without a doubt a symbol of excellence. As a long time customer we can attest to the fact that everyone goes out of More

by MMK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Dounn, Jesse Thayne
Feb 08, 2021 -

Mercedes-Benz of Oklahoma City responded

We are so glad you had a wonderful experience with our team and dealership and truly appreciate the kind words. We look forward to helping you in the future.

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