Mercedes-Benz of Oklahoma City

Experience We had our Sprinter and GL 63 serviced here. Care and service superior as always. Refreshment bar is a plus, nice waiting area. Retail shop good f We had our Sprinter and GL 63 serviced here. Care and service superior as always. Refreshment bar is a plus, nice waiting area. Retail shop good for shirts, etc. More

Beat the competition No question Jerremy is fully knowledgeable of the nuisances of the MB line. He was Professional, not overbearing, and look forward to doing business w No question Jerremy is fully knowledgeable of the nuisances of the MB line. He was Professional, not overbearing, and look forward to doing business with him. Ask for him! More

Very Well Managed Shopped for a vehicle with MB of OKC online and didn't get the best help. Reached out to management and Randy Bednar listened and handled the situatio Shopped for a vehicle with MB of OKC online and didn't get the best help. Reached out to management and Randy Bednar listened and handled the situation as professionally as I've seen in the automotive industry. I would highly recommend anyone buy their next Mercedes at Mercedes benz of OKC. May want to go in to get the vip treatment though as the internet shopping experience doesn't do the store justice. More

Absolutely outstanding: Seven-Star! Mercedes-Benz of Oklahoma City offered absolutely seven-star service for our E300 and our GLE350 cars last month. They had always been excellent, but Mercedes-Benz of Oklahoma City offered absolutely seven-star service for our E300 and our GLE350 cars last month. They had always been excellent, but now they almost cannot be bettered. We live in Norman. They picked up our cars from home, performed the service that was due, and dropped the cars back in a few hours, all well done. Not only that, their communication at every stage was truly awesome. As their drivers left their facility to pick up our car(s), they texted us, and provided a link that would give the location of the driver in real-time; and similarly when they picked up our car and dropped it back. It is an unbelievable level of service. I hope they can keep it up! More

Simply the besry Great service at Mercedes of Edmond. 5 star EVERYTHING! Work done on time as promised and loaner car was fabulous. Made me realize that I need to upg Great service at Mercedes of Edmond. 5 star EVERYTHING! Work done on time as promised and loaner car was fabulous. Made me realize that I need to upgrade my Benz. More

Five Star Service Great personalized service! Michael knows my car and treats it as his own. He is knowledgeable and responsive to all my questions. The entire thing is Great personalized service! Michael knows my car and treats it as his own. He is knowledgeable and responsive to all my questions. The entire thing is smooth and painless. Exactly what I want in a service center. More

Tires are hot garbage I bought a 2018 Benz E-Class exactly one year ago. Took the car in today for scheduled maintenance and found out I need new tires!!!!!!! The car has I bought a 2018 Benz E-Class exactly one year ago. Took the car in today for scheduled maintenance and found out I need new tires!!!!!!! The car has 17,000 miles on it!! When we questioned this, we were told the tires were only 20,000 mile tires. Are you kidding me!! On a $65,000 car I get 20,000 miles tires. Of course they said they would happily put two new tires on for $600!!!! But guess what, they would be 20,000 mile tires as well. I don't know if this a dealership issue or a Mercedes issue, but I did not plan to buy a new set of tires every single year. This is ridiculous. Not a happy customer. I will buy my own tires, no more Mercedes junk tires for me. More

Great job Took a while because of the holidays but in the end great job George did great informing me on the status of work being done Took a while because of the holidays but in the end great job George did great informing me on the status of work being done More

Lance is a great advisor Lance is always a great advisor. He explains the issues/options well to a non automotive type customer!! I love the new location!! ALso love the tir Lance is always a great advisor. He explains the issues/options well to a non automotive type customer!! I love the new location!! ALso love the tire pressure feature when u drive in!! More

Excellent service, Outstanding facility and staff During my visit I was treated with the utmost respect and felt very welcome. Upon conducting research into my issues George was able to assist me and During my visit I was treated with the utmost respect and felt very welcome. Upon conducting research into my issues George was able to assist me and kept me informed throughout the whole process. The waiting area is 1st class with a transparent view of the maintenance bays (that were kept spotless!) so that you know exactly what type of service is conducted.The facility is one of the best that I have encountered and look forward to my next visit More