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Mercedes-Benz of Oklahoma City

Edmond, OK

4.8
851 Reviews

14240 Broadway Extension

Edmond, OK

73103

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851 Reviews of Mercedes-Benz of Oklahoma City

November 17, 2019

You had no problem taking a check on 5 mercedes my girlfriend and I have purchased from you but you wont take a check on service. Unbelievable!!!!!! More

by Bobdj
Recommend Dealer
No
Employees Worked With
Gabriel Sahrmann
Nov 18, 2019 -

Mercedes-Benz of Oklahoma City responded

We are sorry that you do not like our new check policy and it is not our intention to offend anyone. While we will still accept checks when a client purchases a vehicle, we have opted not to accept checks for smaller transactions at the dealership like service bills largely because of the number of times we have been defrauded. This decision was not made based on the trustworthiness of any one person, but the collective expense and effort in trying to obtain payment for checks with insufficient funds. As part of our decision to not accept checks for service we made the determination that an overwhelming number of our clients have ready access to either a debit or credit card and are accustomed to similar policies related to the non-acceptance of checks at other retail establishments.

November 14, 2019

Easy transition Debra Osborne at MBOKC understood my need to think carefully about my selection. I drove a variety of luxury cars in the mid-size SUV range. It cam More

by Melinda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Osborne, Edward Sams
Nov 18, 2019 -

Mercedes-Benz of Oklahoma City responded

We are so glad our team was able to help! We hope you are enjoying your new car. Please reach out if there is anything else I can do to help.

November 13, 2019

Mercedes-Benz of Oklahoma City - Luxury/Class/Quality Mercedes-Benz of Oklahoma City, the facility itself is the epitome of luxury. Step inside and the atmosphere is genuinely friendly. It was refresh More

by Gail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Trebbien, Mohammad Alam, Amie Price, Edward Sams
Nov 13, 2019 -

Mercedes-Benz of Oklahoma City responded

We are so glad our team has been able to help! We truly appreciate your kind words. Please reach out if there is anything else we can do to help.

November 12, 2019

We have been to Mercedes Benz service Department twice now and wouldn’t change a thing. Outstanding Service. We dealt with Marlene both times and she is wonderful always kept us updated. More

by jtipton
Recommend Dealer
Yes
Employees Worked With
Marlenea Steffens
Nov 13, 2019 -

Mercedes-Benz of Oklahoma City responded

We truly appreciate your kind words and are glad Marlenea has been able to help!

November 11, 2019

Service always the best. Your entire team is the best. George Nicholson is my service representative and always takes care of our service needs. Thanks More

by Pepper
Recommend Dealer
Yes
Employees Worked With
George Nicholson
Nov 13, 2019 -

Mercedes-Benz of Oklahoma City responded

Thanks so much for your kind words! We are glad our team has been able to help. Please let us know if there is anything else we can do to help.

November 10, 2019

Service review Jesse and Frank were great as they are every time I bring my MB in for service. I have bought several new cars and SUV's from a variety of brands but More

by MB service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Charles, Jesse Thayne
Nov 13, 2019 -

Mercedes-Benz of Oklahoma City responded

We are glad Frank and Jesse were able to help with your service needs! We really appreciate your kind words. Please let us know if there is anything else we can do to help.

November 08, 2019

I am very satisfied with the treatment I get when I bring my vehicle in to Mercedes-Benz of Oklahoma City. They are courteous, professional and prompt. More

by David
Recommend Dealer
Yes
Employees Worked With
Did not get a name. Employee took my car for a wash.
Nov 13, 2019 -

Mercedes-Benz of Oklahoma City responded

Thanks so much for your kind words! We are glad our team has been able to help.

November 06, 2019

Mercedes-Benz service is the best!!! Service is timely and my car runs great. The service department checks my car for problems I may not be aware of as well. More

by T Ward
Recommend Dealer
Yes
Employees Worked With
Lance McHenry, Dann Welch
Nov 07, 2019 -

Mercedes-Benz of Oklahoma City responded

Thank you for your kind words, we are happy our team is able to help. Please let us know if there is anything else we can do to help.

November 05, 2019

They do a wonderful job and give though run down of any issues found. Great experience working with them and will go back for any future issues. More

by Ryan
Recommend Dealer
Yes
Employees Worked With
Nick Bankston
Nov 07, 2019 -

Mercedes-Benz of Oklahoma City responded

Thank you for your kind words, we are happy our team is able to help. Please let us know if there is anything else we can do to help.

November 05, 2019

The staff at Mercedez Benz of Oklahoma are all GREAT. They make me feel like a member of the family. Especially Lance..Love you everyone, you all play such an important part. Great team. More

by Clara Starr
Recommend Dealer
Yes
Employees Worked With
Kevin Bratcher, Lance McHenry
Nov 07, 2019 -

Mercedes-Benz of Oklahoma City responded

We are so glad our team has been able to help! Thanks so much for the kind words.

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