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Mercedes-Benz of Oklahoma City

Edmond, OK

4.8
851 Reviews

14240 Broadway Extension

Edmond, OK

73103

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851 Reviews of Mercedes-Benz of Oklahoma City

August 09, 2022

Great experience finding a car. Inventory is low across the country but Debra found just what we were looking for. More

by brian E.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Osborne, Kale Khalili
Sep 29, 2022 -

Mercedes-Benz of Oklahoma City responded

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

August 08, 2022

We enjoyed working with Debra for our first Mercedes purchase! She kept us informed on all of our options and vehicle availability. She was also very responsive to our questions. The entire purchase More

by Monica
Recommend Dealer
Yes
Employees Worked With
Debra Osborne, Brooke Eixenberger
Aug 08, 2022 -

Mercedes-Benz of Oklahoma City responded

We’re thrilled that you were satisfied with our team and experience here at our dealership. Your feedback is appreciated, and we hope to be of help again soon!

August 06, 2022

This dealership is amazing. Our entire experience was AWESOME. We had the pleasure of working with Derek Jones who went above and beyond. The entire experience was short and swe More

by Cheechee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance McHenry, Derek Jones, Vida Bundy, Jerremy Jackson
Aug 08, 2022 -

Mercedes-Benz of Oklahoma City responded

We are so glad you had a wonderful experience with our team and dealership. We look forward to helping you in the future.

August 01, 2022

If I could select no stars I would. You know after a while you realize they just cannot fix your car? We bought a new 2020 GLE and have had electrical problems from day one. They say th More

by miles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Challis
Aug 01, 2022 -

Mercedes-Benz of Oklahoma City responded

Miles, Understandably, these types of situations can be frustrating. I will point out that there is no known endemic issue in any Mercedes-Benz vehicle, where the radio changes stations on it’s own. The video you provided is helpful for us to observe what you experience, but doesn't necessarily point to any one malfunction. Until we can understand if this is a malfunctioning part, or possibly inadvertent changing of stations through any of the touchpads, there is no way to know how to remedy the situation. -Bryon Hudgins, Service Manager.

Aug 01, 2022 -

miles responded

no known endemic issue is what they say when they are about to face a recall. With a straight face tell me this is normal, or what I paid for. There, it is simple. You are giving me back a car you cannot fix.

Aug 01, 2022 -

miles responded

Oh, and we recognize the lie that our loaner was sold so we need to return it. IQ not 20.

July 29, 2022

Jeff, is an amazing and wonderful person to work with. He's honest and that's something you don't find in many dealerships. It was a pleasure to work you him during my purchase. And he's very patient and More

by angiealexism
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Trebbien, George Nicholson
Aug 08, 2022 -

Mercedes-Benz of Oklahoma City responded

We are so glad you had a wonderful experience with our team and dealership. We look forward to helping you in the future.

July 27, 2022

BJ has a lot of auto sales experience, and he knows the business very well. When I decided I wanted an AMG C43, he was very helpful in keeping me apprised over the three months of its manufacture and shipm More

by Sabrejet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Grimes
Aug 08, 2022 -

Mercedes-Benz of Oklahoma City responded

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

July 26, 2022

The Service was Excellent from the time we drove on the lot and thereafter everyone was kind caring friendly. Hamblett was wonderful!!! Me and my husband left their feeling good. I have shared my experienc More

by Sassy Valerie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamblett Kamabi, Jerremy Jackson
Aug 08, 2022 -

Mercedes-Benz of Oklahoma City responded

We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

July 26, 2022

My wife and I are repeat customers at this dealership because of our salesman Hamblett Kamabi. Hamblett is very courteous to his customers and values their time. He is very knowledgeable of the vehicles More

by dwayneer70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamblett Kamabi, Jerremy Jackson
Aug 08, 2022 -

Mercedes-Benz of Oklahoma City responded

Hamblett will love to read the kind words you left about his service! Thank you for the feedback and we hope you visit us again!

July 18, 2022

Derek Jones was the salesmen you want to deal with. He was a great listener and quickly understood my specific wants and needs. He did a fantastic in service for me on the tech components of the car. More

by HOLLY FRANTZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kale Khalili, Derek Jones
Jul 18, 2022 -

HOLLY FRANTZ responded

Purchased Vehicle in June 2022

July 18, 2022

Craig Walker a member of the most important department at Mercedes -Benz of Oklahoma City, the parts departments. I would like to say thank you for your excellent customer service skills, kindness, patience More

by M Cornelius
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Walker
Aug 08, 2022 -

Mercedes-Benz of Oklahoma City responded

Our team always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

Aug 08, 2022 -

M Cornelius responded

Will Do!!!!

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