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Mercedes-Benz of Oklahoma City

Edmond, OK

4.8
851 Reviews

14240 Broadway Extension

Edmond, OK

73103

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851 Reviews of Mercedes-Benz of Oklahoma City

September 07, 2022

Hamblett did an excellent job helping me shop for a car out of state. OKC Mercedes-Benz went above and beyond. More

by kristymoody8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kale Khalili, Hamblett Kamabi, Richard Wasson
Sep 29, 2022 -

Mercedes-Benz of Oklahoma City responded

We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

August 29, 2022

Tim in parts was so helpful at a stressful time for me. He is so friendly and goes the extra mile. Great worker…. Thank you Tim. You are lucky to have him Mercedes! More

by Vtowne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Back
Sep 29, 2022 -

Mercedes-Benz of Oklahoma City responded

Thanks so much for your kind words, we are very happy to have been able to help. Be sure to let us know if there is anything else we can do for you.

August 29, 2022

TIM BACK IN THE PARTS DEPT IS AWESOME AND VERY HELPFUL AND VERY KNOWLEDGEABLE. GREAT COMUNICATION More

by lanette.cothey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Back
Sep 29, 2022 -

Mercedes-Benz of Oklahoma City responded

We are so glad we could help, and we truly appreciate your 5 star review! Please be sure to let us know if there is anything else we can do to help!

August 25, 2022

Debra and the other Mercedes team members are amazing to work with. Debra always is there to answer any questions and really knows her cars. Debra is truly a gem to work with. More

by kjlewis92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Osborne, Kale Khalili
August 25, 2022

Great experience! Did majority of the work online. Came in and closed it out within an hour! Once I drive away I realized I had left my briefcase in my old vehicle… More

by Nick Treblik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Jones, Michael Wasson, Jerremy Jackson
Aug 26, 2022 -

Mercedes-Benz of Oklahoma City responded

Thank you so much for the kind words, we will be sure to pass them along. Please let us know if there is anything else we can do to help.

August 18, 2022

excellent care and customer service from the minute we walked in the door, through the entire purchasing process, and to checking on everything days later. stephanie is kind, thoughtful, and made everythi More

by groovie.girl1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Vaughan, Jerremy Jackson
Aug 26, 2022 -

Mercedes-Benz of Oklahoma City responded

We are so glad you had a wonderful experience with our team and dealership and truly appreciate the kind words. We look forward to helping you in the future.

August 17, 2022

They didn't tell me until after I bought the car that it relies on 3G for the majority of the features. When we went on a test drive I asked if the vehicle has Android Auto and Apple Carplay and was told it More

by insanelywicked
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Vaughan
Aug 26, 2022 -

Mercedes-Benz of Oklahoma City responded

Mercedes-Benz of Oklahoma City does everything possible to ensure our clients purchase the right vehicle to meet their wants and needs. In some cases those vehicles are part of our Wholesale to the Public vehicle group. While we ensure these vehicles have met our safety inspection requirements, we always encourage the client to makes sure the balance of both features and condition meet their personal expectations. Mercedes-Benz vehicles today offer all the features mentioned, unfortunately many of them were not standard or available on all models six years ago. Regarding trade vehicle evaluations, we strive to make sure our offer meets or exceeds the fair market value. In cases where the vehicle has exceptionally high miles and must be towed to the dealership, we are only able to provide a pure auction value which a client is always encouraged to compare against other options that might better provide a higher return.

Aug 26, 2022 -

insanelywicked responded

If I can't trust what you say I don't want to do business with you. Instead of having me Google everything to see if you're telling the truth maybe you could've just been honest. I've really grown to hate smiling faces. It's really awesome how your attitude instantly changes after the vehicle is sold. If I decide to buy another Mercedes it will not be from OKC.

August 12, 2022

Great team, great experience and I would refer this dealership to anyone. Kudos to Michael, Jeff, Brooke, Derek, Kale, and Gabriel. More

by angiealexism
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Trebbien, Brooke Eixenberger, Kale Khalili, Gabriel Sahrmann, Derek Jones, Michael Wasson
Aug 26, 2022 -

Mercedes-Benz of Oklahoma City responded

We are so glad we could help with your car shopping experience! Be sure to let us know if there is anything else we can do to help.

August 10, 2022

My husband and I purchased our first Mercedes and Debra Osborne, was Awesome! She made our experience with Mercedes Benz great. Her experience and knowledge of the car we purchased made everything seamless More

by madash1012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Osborne, Jerremy Jackson
Sep 29, 2022 -

Mercedes-Benz of Oklahoma City responded

We are so glad you had a wonderful experience with our team and dealership. We look forward to helping you in the future.

August 10, 2022

BJ was more than helpful in finding the perfect Mercedes-Benz to meet our needs. Kale was very helpful on the finance side as well. In fact, everyone we encountered was kind and mindful of our need More

by L. Morris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Grimes
Sep 29, 2022 -

Mercedes-Benz of Oklahoma City responded

We are so glad you had a wonderful experience with our team and dealership and truly appreciate the kind words. We look forward to helping you in the future.

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