Mercedes-Benz of Northlake
Charlotte, NC
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my salesmen Paul and Chris were exceptional as was the sales manager Joe Burka. i had an amazing purchasing experience from my first greeting by Chris to the delivery of my car by Paul and Amy. sales manager Joe Burka. i had an amazing purchasing experience from my first greeting by Chris to the delivery of my car by Paul and Amy. More
We had an amazing experience working with Justin Bennett. It was an outstanding experience. Justin minimized the stress of the process through his clear communication and prompt responsiveness. Every call wa It was an outstanding experience. Justin minimized the stress of the process through his clear communication and prompt responsiveness. Every call was either answered right away or returned promptly. His professionalism, courteous demeanor, and dedication to advocating on our behalf ensured we achieved the best possible outcome. I even called him unknowingly on his day off and his attitude or professionalism never wavered! He is a stand up guy! I will definitely be doing more business with him and sending my friends and family his way. Blake was great as well. He was very professional and helpful with everything. When I felt unsure about the deal he assured me that they would do whatever it was within their means to help me to seal the deal. He was great! The experience deserves a 10 star with these two guys!! Thanks again Justin and Blake! You will definitely see us again soon! My daughter is very happy with her car! Primus and Wanda Powell More
Great experience at North Lake Mercedes! Amy Ozols really helped me understand the ins and outs of the car! Such a huge help and made it so easy!! Amy Ozols really helped me understand the ins and outs of the car! Such a huge help and made it so easy!! More
Great People! Great Service! Christian Grimmett went out of his way to make the transition easier for us. We do appreciate everything.. Great Service! Christian Grimmett went out of his way to make the transition easier for us. We do appreciate everything.. More
I’ve always been a Lexus girl, but Justin Bennett really got me thinking about giving Mercedes a try! His knowledge, patience, and professionalism has me reconsidering what’s in my driveway next! got me thinking about giving Mercedes a try! His knowledge, patience, and professionalism has me reconsidering what’s in my driveway next! More
I recently worked with Justin Bennett at Mercedes‑Benz Northlake and couldn’t be happier with the experience. Justin listened to exactly what I wanted, walked me through the features and options in a clea Northlake and couldn’t be happier with the experience. Justin listened to exactly what I wanted, walked me through the features and options in a clear, no-pressure way, and helped me find the perfect vehicle that matched my needs and budget. Throughout the process Justin was professional, responsive, and transparent. He answered every question (including the technical stuff), and stayed in touch after the sale to make sure everything was running well. Buying a car with him felt effortless. If you’re in the market for a mercedes and want someone who is knowledgeable and willing to help in any way I highly recommend Justin Bennett to take care of all your needs! More
Justin Bennet was a great help in finding me the right car. He took the time to answer all my questions and made the entire process easy and stress-free. I really appreciate his professionalism and friend car. He took the time to answer all my questions and made the entire process easy and stress-free. I really appreciate his professionalism and friendly attitude — highly recommend working with him! More
Miller Harris was extremely professional and helpful throughout my car shopping experience. Miller was very patient and thorough that made the entire process smooth as well as uncomplicated. Miller made throughout my car shopping experience. Miller was very patient and thorough that made the entire process smooth as well as uncomplicated. Miller made my wife and I feel like VIP’s! If you are ever looking to purchase a Mercedes, I highly recommend reaching out to Miller. You will be in great hands. More
I have had great service with Bercedes-Benz of Northlate. My service provider have always done a fantastic job in informing me on issues that needed immediate attention. He is the best and I appreciate him. My service provider have always done a fantastic job in informing me on issues that needed immediate attention. He is the best and I appreciate him. More



