Mercedes-Benz of North Olmsted

Willing to go the extra mile Mike worked with me to find the right car. He even looked through inventory at sister dealerships to exhaust all options. Pricing is competitive. I wa Mike worked with me to find the right car. He even looked through inventory at sister dealerships to exhaust all options. Pricing is competitive. I was treated with courtesy and respect through the whole process. More

Ryan Cavanaugh is great! My experience at Mercedes Benz of North Olmsted was fantastic! Ryan took care of me from the start and made our deal happen. I'm very happy with the s My experience at Mercedes Benz of North Olmsted was fantastic! Ryan took care of me from the start and made our deal happen. I'm very happy with the service I got here and especially from Ryan! More

Great customer service Shawn Blum went above and beyond to make the customer experience as convenient as possible. As an out-of-state customer, arranging a convenient time Shawn Blum went above and beyond to make the customer experience as convenient as possible. As an out-of-state customer, arranging a convenient time and location to test drive a vehicle and complete a transaction can be challenging. Shawn was very flexible, making the process as convenient for me as possible. Thank you Shawn, your assistance is much appreciated!!! More

No pressure Dealer. My wife has been looking for a car for almost a year. She couldn't decide on what she wanted until she drove a 2017 C 300. The salesmen Mike Tankersle My wife has been looking for a car for almost a year. She couldn't decide on what she wanted until she drove a 2017 C 300. The salesmen Mike Tankersley was great to work with. No pressure, he was very knowledgeable on the operation of the car. Couldn't have went smoother purchasing this vehicle. Jesse Lee was also great to work with on the financing. Would recommend this dealership to everyone. More

Buying a Smart car Shawn Blum of Mercedes-Benz of North Olmsted was amazing as was all of the people I came in contact with. With very little notice he help me purchase Shawn Blum of Mercedes-Benz of North Olmsted was amazing as was all of the people I came in contact with. With very little notice he help me purchase the car I have been looking for. He made everything easy and worked with my very short timeline. I lived 6 hours away and was only in the area for a day. Unfortunately Shawn wasn't there that day so I didn't get to meet him. Shantae Chavers stepped up and was great. Bill Schwark took care of the financial end and in a very short time I was driving away in my car. I love the car, she is sweet! I would recommend this dealership to everyone. Thank you so very much! More

Great price, great cars, great people Found the car (Maserati Ghibli) over the internet and worked out a deal in principal over the phone for the car and my trade in before traveling the 2 Found the car (Maserati Ghibli) over the internet and worked out a deal in principal over the phone for the car and my trade in before traveling the 2 hours to dealership. I showed up the next day and everything was quick and easy! Total professionals and no pressure tactics on all the add-ons all dealerships offer after the purchase. The car was missing a few small things from the previous owner and they didn't stop until they made everything 100% right even though they already had my money. Ask for Shawn Blum. Top notch! I know where I'm getting my next car... More

My wife had fun buying a car today Carol and I have bought quite a few cars in our lifetimes. I remember the dark days of auto buying -- when after shaking the salesman's hand you had Carol and I have bought quite a few cars in our lifetimes. I remember the dark days of auto buying -- when after shaking the salesman's hand you had to look down to see if he had stolen any fingers along with taking too much money from you. Well, things have really changed. Our salesman, Barry Sisler, was very professional in every way. And doing this deal was very easy. I came in with an idea of what we might want on Tuesday and test drove two different cars. On Wednesday I returned, test drove one car again to our house where Carol test drove it in our neighborhood. And she liked the car and that was that. Matt made certain that they offered a fair price taking into account all the incentives available to us. On Thursday we picked up our new car. As we were leaving the dealership, Carol declared that she had fun buying the car, an experience unlike all our prior experiences. Now be clear -- not all buying experiences had been bad, but this was "fun." We arrived to get our car and under wraps in the showroom is our car -- looking like an oversized Christmas gift wrapped in black or else looking like Cousin Itt from the Addams Family with his hair dyed with charcoal. Hey, let's face it, smart cars have a unique profile even while under cover. You had to smile -- especially with the unveiling ceremony. OK, it's a bit corny, but it was fun. Barry was there on his day off to ensure that all went well. And it did. Jo was our delivery specialist. She was fantastic showing us what we needed to know and helping us pair the Bluetooth on our phones. When I asked how to check the oil on a smart car (it's rear wheel drive with the engine in the back), Jo found a "volunteer" to show me. (You open the trunk, fold up the carpet, remove six large thumbscrews, lift up a steel floor cover -- the firewall, I guess -- and there's the oil dipstick and oil filler cap). We all laughed that it was unlikely that any other customer would ever ask that same question. Yep, we learned and we had fun. Whitney went through the paperwork in a reasonable time, and Carol, Whitney, and I shared our experiences at an Oberlin non-profit center. We did our business and still had some fun. Finally, as a gift, Barry gave Carol a beautiful fresh flowering orchid. This was the icing on a very tasty cake. Bernie, you've put a great team together. You made car buying fun. More

Very professional and honest I was very impressed with the experience at this dealership. Sal Zarba went above and beyond my expectations. I would but here again. This is my 5th M I was very impressed with the experience at this dealership. Sal Zarba went above and beyond my expectations. I would but here again. This is my 5th Mercedes but the first at this dealership. More

The best selection and prices This dealership has the best prices and best selection. The finance dept is fast and efficient. I would highly recommend buying your next Mercedes at This dealership has the best prices and best selection. The finance dept is fast and efficient. I would highly recommend buying your next Mercedes at this dealership More

Great experience I drove 300 miles each way to purchase my new car from Ryan Cavanaugh. It was a great experience. Everyone was friendly and made me feel special. I wo I drove 300 miles each way to purchase my new car from Ryan Cavanaugh. It was a great experience. Everyone was friendly and made me feel special. I would do it again and highly recommend Ryan! More