Mercedes-Benz of North Olmsted

Excellent Customer Service I worked with Shawn Blum on an out of state purchase of a 2015 CPO Mercedes E350, and I could not have asked for better customer service. Shawn went I worked with Shawn Blum on an out of state purchase of a 2015 CPO Mercedes E350, and I could not have asked for better customer service. Shawn went above and beyond to meet all of my expectations, which is not always an easy task to accomplish. He is an excellent communicator and delivered all commitments as promised and ahead of schedule. Shawn, it was a pleasure working with you, I look forward to our next deal! - Jaysen More

A-1 service The entire staff was personable & professional from the moment I step into the showroom floor. From the receptionist to the sales, service & finance p The entire staff was personable & professional from the moment I step into the showroom floor. From the receptionist to the sales, service & finance personnel., all of my concerns & questions were dealt with in an expeditious & professional manner. Would & have highly recommended them . More

Perfection! I would like to thank Barry Sisler for his expertise in helping me find the perfect vehicle for my family! Barry went above and beyond anything I've e I would like to thank Barry Sisler for his expertise in helping me find the perfect vehicle for my family! Barry went above and beyond anything I've ever experienced at a dealership. He really took the time to understand my needs and concerns. Barry made me feel so comfortable and we shared many laughs during the buying process. I usually do not look forward to car shopping but Barry changed that! I am very grateful that he was so knowledgeable, patient and truly had my best interest at heart. Anything less than perfection is not an option when working with Barry. He follows through on his word and is very transparent during the deal. Thank you Barry for the Amazing experience! I love my new Benz! It literally is the perfect fit for me and my family! I will surely send my friends and family your way in the future! All my best! Sincerely, The Harrison's More

Purchase experience Brian McGrath lead a team of professionals that worked me through the buying process Quickly, Keeping promises keeping the process Simple and effe Brian McGrath lead a team of professionals that worked me through the buying process Quickly, Keeping promises keeping the process Simple and effective and pleasant More

Happy with my new GLE 350!! I picked up my new GLE 350 yesterday afternoon. This is my second car from this dealership and I have been been very pleased with the sales and servic I picked up my new GLE 350 yesterday afternoon. This is my second car from this dealership and I have been been very pleased with the sales and service experience. Brian McGrath helped me find my new GLE. He was respectful, listened to my needs, worked patiently to locate my car, and made me feel very appreciated as a customer of the dealership and Mercedes. The entire team did a great job preparing my car, reviewing its features, moving me easily through the finance process, and getting me on my way. More

Par Excellence My experience with the purchase and the women who sold the car to me which was Deloris Wolfe was very rewarding and she was very helpful and great wit My experience with the purchase and the women who sold the car to me which was Deloris Wolfe was very rewarding and she was very helpful and great with every thing she did to even washing my windows and changing my plates and belong to not forget my cds in my compartment in the car I traded she was the nicest person and I appreciate her being so. It was from start to finish an experience I will hold dear for many years. I also want to compliment the person who handled the financial information he was Jesse and the work he did also was excellent. I would recommend them to whomever is looking for a vehicle. More

Great customer service This is the first time I bought a car online. When I arrived the paperwork was prepared and ready for my signatures. The dealership made the transacti This is the first time I bought a car online. When I arrived the paperwork was prepared and ready for my signatures. The dealership made the transaction as smooth as possible. Customer service was impeccable. Highly recommend purchasing from this dealership. More

New 2017 E400 Cab Mike Ryba was on top of this deal. He found the car we wanted. Priced it right. Delivered the car on time. We have had over 10 Mercedes. This was Mike Ryba was on top of this deal. He found the car we wanted. Priced it right. Delivered the car on time. We have had over 10 Mercedes. This was the best experience so far. We will be back and will recommend our friends. See you soon for my next new car. Thanks. More

Fantastic experience-2018 GLC 300 Coupe Ryan Cavanaugh did an amazing job with helping me find the car for me. This dealership is very busy but I never felt like I was being rushed with my d Ryan Cavanaugh did an amazing job with helping me find the car for me. This dealership is very busy but I never felt like I was being rushed with my decision. I had amazing customer service from Ryan, Whitney and Katherine. The sales team, finance team and product specialist team were all very kind and made the experience so enjoyable. Buying a Mercedes has been a dream of mine for a long time. It was great to find a dealership that worked as hard to make it a great experience as I had to work to buy one. The whole day was actually fun instead of stressful which is how it should be. The best thing is that the experience doesn't end when you walk out of the door. I've had follow up to ask how I'm doing with the car and the product specialists make sure that you know you can call for additional support any time. Thank you all! More

Car Buying Made Easy Buying a car from Mercedes-Benz of North Olmsted is such a pleasant experience. Everyone at the dealership is helpful and friendly. Mike Ryba is a pl Buying a car from Mercedes-Benz of North Olmsted is such a pleasant experience. Everyone at the dealership is helpful and friendly. Mike Ryba is a pleasure to work with – knowledgeable, attentive and responsive. More