Mercedes-Benz of North Olmsted

Excellent I had been looking for a C-300 Sport. I saw a few that I liked online and decided to go for a test drive. So glad that I did! I finally met Shawn Blum I had been looking for a C-300 Sport. I saw a few that I liked online and decided to go for a test drive. So glad that I did! I finally met Shawn Blum, my salesman. He was very nice and answered all of my questions. He also called a few days after the sale to make sure that all was good with my new car. I didn't think that buying my first Mercedes would be this easy. Best car buying experience ever. Thank you Shawn. :) More

Came in from out of town to purchase a CPO GLE 400 I had been searching for a hard to find CPO GLE 400. North Olmsted, OH had one come available and I sent in an email inquiry. Matt Paradis promptly I had been searching for a hard to find CPO GLE 400. North Olmsted, OH had one come available and I sent in an email inquiry. Matt Paradis promptly reached out to me, answered initial questions I had and even sent me a video of the car (which did not yet have pics available on the website). When I arrived at the dealer for a test drive, the car was already waiting with the power on and ready to go. The test drive, trade-in process, and financing all went smoothly. A great experience overall. Thanks Matt and Jesse More

Bill Keller Bill was a great guy. Helped us out a lot. I would recommend him to anyone looking to buy a new or used car from this dealership. Bill was a great guy. Helped us out a lot. I would recommend him to anyone looking to buy a new or used car from this dealership. More

Got SL550 CPO vehicle I had been searching for Chris Simko in sales picked me up at the airport in Cleveland and drove me over to the dealership. Mathew Frazier in financing had already sent out m Chris Simko in sales picked me up at the airport in Cleveland and drove me over to the dealership. Mathew Frazier in financing had already sent out my paperwork the week before via FedEx. Everything was ready when I arrived. I was out the door on my way back to Virginia in less than 15 minutes. These guys have their xxxx together. Excellent buying experience! More

Very helpful workers The Mercedes Benz Dealership I was at October 21st I had just bought the 2012 Jeep Grand Cherokee. I was Very happy that the sales women we had was s The Mercedes Benz Dealership I was at October 21st I had just bought the 2012 Jeep Grand Cherokee. I was Very happy that the sales women we had was so nice and helpful [Dee Wolfe] was a very energetic woman she would do anything to help us, [Mitch Litam] would be the one that helped did all side work that was very appreciated. [Bill Schwark] was a backup that we would need just in case. [Jesse lee] was a big help when we needed something. They all are hard working and Helpful we are very thankful that they were there when we needed assistance. [Dee Wolfe] did most of the work she is a hard working woman. More

Easy to reach, tailored experience I flew in to Cleveland and Don picked me up from the airport in a pretty sweet S550 convertible. The sales manager (Bill) and the sales person (Don) w I flew in to Cleveland and Don picked me up from the airport in a pretty sweet S550 convertible. The sales manager (Bill) and the sales person (Don) were both really easy to reach so we reached an agreement swiftly and amicably. They made sure that when I arrived, it would be an easy in and out. And it was. Thank you Don and Bill, it was quite the adventure. More

Good Experience Barry was very knowledgeable and helpful. He outlined the pros and cons of each option and helped us make an informed decision. We had a very pleasant Barry was very knowledgeable and helpful. He outlined the pros and cons of each option and helped us make an informed decision. We had a very pleasant shopping experience. More

Great experience, I love the car I looked for weeks in the northeast for a used Audi TT roadster with low miles. M-B of North Olmsted had the vehicle for sale. I live in northern NY I looked for weeks in the northeast for a used Audi TT roadster with low miles. M-B of North Olmsted had the vehicle for sale. I live in northern NY, about 6.5 hours away from the Ohio dealership. I was really interested in this car, but was hesitant to make a purchase without seeing it and driving it. Chris took a video of the car for me and sent it to me on the spot. I was happy with what I saw, and I am even happier with the vehicle which now sits in my garage. Chris arranged for shipping at a fair price, and the car was delivered to my door within a week of the transaction. More

I seriously love this place. Great Team - everyone of them. Our first experience at purchasing a luxury car... Every staff member was incredible. My sales guy Shawn was top notch (he'd been trying to sell me f Our first experience at purchasing a luxury car... Every staff member was incredible. My sales guy Shawn was top notch (he'd been trying to sell me for over a year), the finance guy Jesse lent advice as if the transaction was him buying the car got a great rate for my portion I wanted financed. The GM Bill was a super guy and compromised enough to set up a solid and fair deal. I even got a chance to have a lengthy maintenance info session with the service manager Bill. I know them all by name; because they all took enough time for me to do that. I hope as I continue my ownership; the service stands up to the purchase experience. Bernie Moreno is lucky to have these guys. TOP NOTCH. More

Well-informed, knowledgeable, no pressure Overall great experience from start to finish. So professional and friendly. Staff has great knowledge of their vehicles and services. We appreciated Overall great experience from start to finish. So professional and friendly. Staff has great knowledge of their vehicles and services. We appreciated the no-pressure atmosphere. More