
Mercedes Benz of New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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BJ was amazing! He truly cares about the customers and is extremely knowledgeable when it comes to Mercedes. Thank you again for helping me out ! I truly appreciate He truly cares about the customers and is extremely knowledgeable when it comes to Mercedes. Thank you again for helping me out ! I truly appreciate it ! More
I have acquired multiple vehicles from this dealership. I have always been impressed with the level of service I received. I have always been impressed with the level of service I received. More
Very easy to deal with prompt service. Good attitude. Nice environment friendly people. finance team very thorough and look out for my benefit. Good attitude. Nice environment friendly people. finance team very thorough and look out for my benefit. More
Exceptional Service from the beginning with Steven Bui. He was honest from the beginning and not in a hurry to make a quick sale, which is important when trying to make a purchase of such. Thanks Again, wi He was honest from the beginning and not in a hurry to make a quick sale, which is important when trying to make a purchase of such. Thanks Again, will be recommending to friends and family! More
Staff only cares about you while they’re selling you a vehicle. Any type of questions or concerns you may have get completely disregarded. vehicle. Any type of questions or concerns you may have get completely disregarded. More
Ernie was great, 3rd car i have purchased from MB. Very impressed with their commitment to the consumer in pricing when COVID diminished inventory! Very impressed with their commitment to the consumer in pricing when COVID diminished inventory! More
BJ is the best service advisor I have encountered at any dealership. He is responsive, detailed, honest, thourough and goes above and beyond. I will own a Mercedes as long as he is employed as a service a dealership. He is responsive, detailed, honest, thourough and goes above and beyond. I will own a Mercedes as long as he is employed as a service advisor. More
Pretty good service, I have no complaints or issues with the service provided by them the service provided by them More
Visited the dealership to trade out of a Porsche. Harry gave me an in depth run down of all the car’s features before the test drive. Everyone was great to work with and I closed the deal the followi Harry gave me an in depth run down of all the car’s features before the test drive. Everyone was great to work with and I closed the deal the following week. Highly recommend. More
The salespeople are knowledgeable about the product, however, vehicle detailing is lacking. Also, the wait area was not clean and the refreshments were depleted. Workers should have separate refresh however, vehicle detailing is lacking. Also, the wait area was not clean and the refreshments were depleted. Workers should have separate refreshments from paying customers. More