Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes Benz of New Orleans
Metairie, LA
1,328 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,328 reviews
May 12, 2023
BJ was amazing! He truly cares about the customers and is extremely knowledgeable when it comes to Mercedes. Thank you again for helping me out ! I truly appreciate He truly cares about the customers and is extremely knowledgeable when it comes to Mercedes. Thank you again for helping me out ! I truly appreciate it ! More
by Diamond
Employees Worked With
Vicki , Baldwin "BJ" Bioc
May 08, 2023
I have acquired multiple vehicles from this dealership. I have always been impressed with the level of service I received. I have always been impressed with the level of service I received. More
by JUNLAND
Verified CustomerMay 05, 2023
Very easy to deal with prompt service. Good attitude. Nice environment friendly people. finance team very thorough and look out for my benefit. Good attitude. Nice environment friendly people. finance team very thorough and look out for my benefit. More
by NICHOLASCHISESIHAM
May 05, 2023
Exceptional Service from the beginning with Steven Bui. He was honest from the beginning and not in a hurry to make a quick sale, which is important when trying to make a purchase of such. Thanks Again, wi He was honest from the beginning and not in a hurry to make a quick sale, which is important when trying to make a purchase of such. Thanks Again, will be recommending to friends and family! More
by clboldenha
Employees Worked With
May 03, 2023
Staff only cares about you while they’re selling you a vehicle. Any type of questions or concerns you may have get completely disregarded. vehicle. Any type of questions or concerns you may have get completely disregarded. More
by anó musa
Employees Worked With
May 02, 2023
Ernie was great, 3rd car i have purchased from MB. Very impressed with their commitment to the consumer in pricing when COVID diminished inventory! Very impressed with their commitment to the consumer in pricing when COVID diminished inventory! More
by RMAIA
Employees Worked With
May 02, 2023
BJ is the best service advisor I have encountered at any dealership. He is responsive, detailed, honest, thourough and goes above and beyond. I will own a Mercedes as long as he is employed as a service a dealership. He is responsive, detailed, honest, thourough and goes above and beyond. I will own a Mercedes as long as he is employed as a service advisor. More
by Noengr
Employees Worked With
BJ, Baldwin "BJ" Bioc
April 28, 2023
Pretty good service, I have no complaints or issues with the service provided by them the service provided by them More
by troy.t82
Employees Worked With
April 26, 2023
Visited the dealership to trade out of a Porsche. Harry gave me an in depth run down of all the car’s features before the test drive. Everyone was great to work with and I closed the deal the followi Harry gave me an in depth run down of all the car’s features before the test drive. Everyone was great to work with and I closed the deal the following week. Highly recommend. More
by SHAQUITA025
April 23, 2023
The salespeople are knowledgeable about the product, however, vehicle detailing is lacking. Also, the wait area was not clean and the refreshments were depleted. Workers should have separate refresh however, vehicle detailing is lacking. Also, the wait area was not clean and the refreshments were depleted. Workers should have separate refreshments from paying customers. More
by Scubakapside
